Field Officer

Aiviue Technologies Pvt. Limited; Nagpur District; On-site; INR 144,000 - 216,000; Full time

Job summary

Namra Finance Ltd. in Nagpur, Maharashtra, is hiring a Field Officer to grow the client base and support loan disbursement and collection. You will conduct KYC checks, verify applications, and guide clients through the process in a day-shift office role.

Ideal candidates have 0–5 years of experience, strong communication skills, and comfort with smartphones and mobile apps. This is a full-time position offering career growth in the financial services sector.

Qualifications

• 0 to 5 years of experience in a relevant field.
• 12th Pass is required.
• Strong communication and interpersonal abilities.
• Proficiency with smartphones and mobile apps for work.

Responsibilities

• Actively engage in customer acquisition and identify new business sourcing opportunities.
• Facilitate smooth loan disbursement and manage timely loan collection.
• Conduct KYC verification to ensure compliance and accuracy.
• Build and maintain client relationships within the community.

Skills

Customer Acquisition

Business Sourcing

Loan Disbursement

Loan Collection

KYC Verification

Communication Skills

Interpersonal Skills

Smartphone Usage

Mobile Application Handling

Relationship Building

Education

12th Pass

Job description

Namra Finance Ltd. is actively seeking a dedicated and dynamic Field Officer to join our growing team in Nagpur, Maharashtra, India. This is a permanent, full-time employment opportunity for an individual eager to contribute to financial inclusion and community development. We offer a competitive annual salary ranging from INR 144,000 to 216,000, reflecting our commitment to attracting and retaining top talent. This role operates on a day shift basis, requiring your presence at our office, and is ideal for professionals with 0 to5 years of experience who are ready to make a significant impact from day one.

We are looking for an enthusiastic individual who is passionate about connecting with people and building lasting relationships within the community. Whether you are a recent graduate eager to embark on your professional journey or an experienced professional seeking a new challenge, this role offers a unique opportunity to grow your career in the financial services sector. The ideal candidate will possess a strong sense of responsibility, a proactive attitude, and a genuine desire to help individuals and small businesses achieve their financial aspirations.

As a Field Officer, your primary responsibilities will involve active customer acquisition, identifying and sourcing new business opportunities within your designated area to expand our client base. You will be instrumental in conducting thorough KYC verification processes, ensuring compliance and accuracy for all client applications, which is critical for maintaining our operational integrity. A key part of your role will be facilitating smooth loan disbursement, guiding clients through the necessary steps, and subsequently managing timely loan collection, providing support and reminders as needed to ensure healthy portfolio management. This role demands strong communication skills and exceptional interpersonal abilities to build and maintain robust relationships with our clients, understanding their financial needs and offering appropriate solutions. You will also be expected to efficiently utilize smartphone usage and handle mobile applications for various operational tasks, including data entry, client profiling, and transaction processing, ensuring all records are accurate and up-to-date. Beyond these core duties, you will engage in market outreach, provide ongoing client support, resolve inquiries, and contribute to the overall growth and reputation of Namra Finance Ltd. in the community.

To succeed in this role, you should possess excellent communication and interpersonal skills, a proactive approach to problem-solving, and a genuine desire to help individuals and businesses achieve their financial goals. Basic proficiency in smartphone usage and the ability to quickly learn and adapt to new mobile applications are essential. A strong work ethic, integrity, and a customer-centric mindset will be key to your success.

Requirements

• Actively engage in customer acquisition and identify new business sourcing opportunities.


• Facilitate smooth loan disbursement and manage timely loan collection.


• Conduct thorough KYC verification processes, ensuring compliance and accuracy.


• Possess strong communication skills and exceptional interpersonal abilities to build and maintain client relationships.


• Efficiently utilize smartphone usage and handle mobile applications for various operational tasks.


• Demonstrate a passion for relationship building within the community.


• 0 to 5 years of experience in a relevant field.

Qualifications

12th Pass

Skills

• Customer Acquisition


• Business Sourcing


• Loan Disbursement


• Loan Collection


• KYC Verification


• Communication Skills


• Interpersonal Skills


• Smartphone Usage


• Mobile Application Handling


• Relationship Building