Field Officer

Aiviue Technologies Pvt. Limited; Gondia City; On-site; INR 144,000 - 216,000; Full time

Job summary

Namra Finance Ltd. in Gondia, Maharashtra, India is seeking a dedicated Field Officer to join our growing team on a permanent, full-time basis.

This role involves extensive travel within the assigned territory to engage with potential and existing clients and to support their financial goals. You will handle loan sourcing, explain options, assess client needs, and guide applicants through the process, while conducting thorough KYC verification and ensuring compliant disbursement and collections.

Qualifications

• 0-5 years of experience in a relevant field.
• High school diploma or equivalent; a bachelor's degree is a plus.
• Ability to travel extensively within Gondia, Maharashtra, India, and surrounding areas.
• Strong Communication Skills and Interpersonal Skills to build rapport and trust with diverse client groups.
• Proficiency in Smartphone Handling for daily reporting, data entry, and communication.
• Demonstrated ability in Customer Acquisition and Relationship Building with clients.
• Experience with Loan Sourcing, Loan Disbursement, and Loan Collection efforts.
• Capability to perform thorough KYC Verification in compliance with regulatory standards.
• Proactive, customer-centric approach with a willingness to learn.

Responsibilities

• Extensive travel within assigned territory to engage directly with potential and existing clients.
• You will be instrumental in customer acquisition, identifying and onboarding new clients who can benefit from our financial products.
• This includes comprehensive loan sourcing, where you will explain various loan options, assess client needs, and guide them through the application process.
• A critical part of your role will be conducting thorough KYC verification, ensuring all necessary documentation is collected and validated in compliance with regulatory standards.
• You will also facilitate loan disbursement, ensuring funds reach our clients efficiently, and manage loan collection efforts, following up on repayments to maintain a healthy portfolio.
• Building strong, lasting relationships with clients is paramount, requiring excellent interpersonal skills and a commitment to understanding their financial journeys.
• You will utilize smartphone handling for daily reporting, data entry, and communication, ensuring accurate and timely updates on your field activities.

Skills

Customer Acquisition

Loan Sourcing

Loan Disbursement

Loan Collection

KYC Verification

Communication Skills

Interpersonal Skills

Travel

Smartphone Handling

Relationship Building

Education

12th Pass

Job description

Namra Finance Ltd. is actively seeking a dedicated and dynamic Field Officer to join our team in Gondia, Maharashtra, India. This is a permanent, full-time position offering a unique opportunity to be at the forefront of financialinclusion, directly engaging with our community and supporting their financial aspirations. We are looking for an individual who is eager to make a tangible impact and contribute to our mission of empowering individuals through accessible financial services.

This role offers a competitive annual salary rangingfrom INR 144,000 to 216,000, commensurate with experience and performance. We welcome candidates with 0 to 5 years of experience, making this an excellent opportunity for both fresh graduates lookingto start their career and experienced professionals seeking a new challenge. The work schedule is a standard Day Shift, ensuring a healthy work-life balance while allowing you to effectively serve our clients during business hours.

As a Field Officer, your primary responsibilities will involve extensive travel within your assigned territory to engage directly with potential and existing clients. You will be instrumental in customer acquisition, identifying and onboarding new clients who can benefit from our financial products. This includes comprehensive loan sourcing, where you will explain variousloan options, assess client needs, and guide them through the application process. A critical part of your role will be conducting thorough KYC verification, ensuring all necessary documentation is collected and validated in compliance with regulatory standards. You will also facilitate loan disbursement, ensuring fundsreach our clients efficiently, and manage loan collection efforts, following up on repayments to maintain a healthy portfolio. Building strong, lasting relationships with clients is paramount, requiring excellent interpersonal skills and a commitment to understanding their financial journeys. You will utilize smartphone handling for dailyreporting, data entry, and communication, ensuring accurate and timely updates on your field activities.

We are looking for an individual with strong communication and interpersonal skills, capable of building rapport and trust with diverse client groups. The ability to travel extensivelywithin Gondia and its surrounding areas is essential for this field-based role. Proficiency in handling smartphones for operational tasks and a proactive, customer-centric approach are also key requirements. While prior experience in microfinance, sales, or community engagement isadvantageous, it is not strictly necessary, as we value enthusiasm and a willingness to learn. A high school diploma or equivalent is required, and a bachelor's degree is a plus. If you are passionate about making a tangible impact and thrive ina dynamic, field-based environment, we encourage you to apply.

Requirements

• 0-5 years of experience in a relevant field.
• High school diploma or equivalent; a bachelor's degree is a plus.
• Ability to travel extensively within Gondia, Maharashtra, India, and surrounding areas.
• Strong Communication Skills and Interpersonal Skills to build rapport and trust with diverse client groups.
• Proficiency in Smartphone Handling for daily reporting, data entry, and communication.
• Demonstrated ability in Customer Acquisition and Relationship Building with clients.
• Experience with Loan Sourcing, Loan Disbursement, and Loan Collection efforts.
• Capability to perform thorough KYC Verification in compliance with regulatory standards.
• Proactive, customer-centric approach with a willingness to learn.

Qualifications

12th Pass

Skills

• Customer Acquisition
• Loan Sourcing
• Loan Disbursement
• Loan Collection
• KYC Verification
• Communication Skills
• Interpersonal Skills
• Travel
• Smartphone Handling
• Relationship Building