Field Officer

Aiviue Technologies Pvt. Limited; Bhandara; On-site; INR 144,000 - 216,000; Full time

Job summary

Namra Finance Ltd. in Bhandara, Maharashtra, India, is hiring a Field Officer on a permanent, full-time, day-shift basis. The role focuses on growing the client base, performing KYC, and guiding clients through loan processes.

A 12th Pass is required, with 0–5 years of doświadczenie in related fields. You will engage with the community using smartphones and mobile apps, ensure regulatory compliance, and maintain strong client relationships while contributing to financial inclusion and timely

Qualifications

• 0 to 5 years of experience in a relevant field.
• Exceptional Communication Skills and Interpersonal Skills to effectively engage with diverse clients.
• Proficient Smartphone Usage and Mobile Application Handling for operational tasks.
• Demonstrated ability in Customer Acquisition and Business Sourcing to expand the client base.
• Experience conducting thorough KYC Verification processes, including document collection and verification.
• Capability to facilitate smooth Loan Disbursement, guiding clients and explaining financial products.
• Strong skills in Loan Collection, ensuring timely repayments and addressing client queries.
• Proven ability in Relationship Building to foster and maintain positive client interactions.
• A proactive, customer-centric approach with a strong sense of responsibility, integrity, and ethical practices.

Responsibilities

• Expand our client base and ensure efficient delivery of financial services in your area.
• Identify potential clients and clearly explain the range of financial products to meet needs.
• Conduct thorough KYC verification and collect/verify all required documents for regulatory compliance.
• Facilitate smooth loan disbursement and guide clients through processes and repayment schedules.
• Maintain regular contact with clients for loan collection and address queries while sustaining relationships.

Skills

Customer Acquisition

Business Sourcing

Loan Disbursement

Loan Collection

KYC Verification

Communication Skills

Interpersonal Skills

Smartphone Usage

Mobile Application Handling

Relationship Building

Education

12th Pass

Job description

Namra Finance Ltd. is actively seeking a dedicated and enthusiastic Field Officer to join our dynamic team in Bhandara, Maharashtra, India. This is a permanent, full-time position operating on a day shift schedule, offering a competitive salary range of INR 144,000 - 216,000 per annum. We are looking for individuals with 0 to 5 years of experience who are eager to contribute to financial inclusion and make a tangible difference in the lives of our clients.

The ideal candidate will possess exceptional communication and interpersonal skills, demonstrating a natural ability to connect with people from diverse backgrounds and build lasting relationships. You should be a proactive and customer-centric individual, comfortable with modern technology, including proficient smartphone usage and handling mobile applications for daily operational tasks. A strong sense of responsibility, integrity, and a commitment to ethical practices are essential, as you will represent Namra Finance Ltd. directly within the community.

As a Field Officer, your primary responsibilities will involve expanding our client base and ensuring the efficient delivery of our financial services. This includes active customer acquisition and business sourcing within your designated area, identifying potential clients, and clearly explaining our range of financial products to meet their needs. You will be responsible for conducting thorough KYC verification processes, meticulously collecting and verifying all necessary documents to ensure compliance with regulatory standards and mitigate risks. A crucial part of your role involves facilitating smooth loan disbursement, guiding clients through the entire process, and ensuring they fully understand their commitments and repayment schedules. Furthermore, you will play a vital role in loan collection, maintaining regular contact with clients, addressing their queries, and ensuring timely repayments while upholding positive client relationships through effective relationship building.

Joining Namra Finance Ltd. means becoming part of a forward-thinking organization committed to empowering individuals and businesses through accessible financial solutions. We offer a supportive and dynamic work environment where your contributions are valued, and professional growth is encouraged. If you are passionate about community engagement, possess the required skills, and are seeking a rewarding career opportunity with a salary expectation between INR 144,000 - 216,000 per annum.

Requirements

• 0 to 5 years of experience in a relevant field.
• Exceptional Communication Skills and Interpersonal Skills to effectively engage with diverse clients.
• Proficient Smartphone Usage and Mobile Application Handling for operational tasks.
• Demonstrated ability in Customer Acquisition and Business Sourcing to expand the client base.
• Experience conducting thorough KYC Verification processes, including document collection and verification.
• Capability to facilitate smooth Loan Disbursement, guiding clients and explaining financial products.
• Strong skills in Loan Collection, ensuring timely repayments and addressing client queries.
• Proven ability in Relationship Building to foster and maintain positive client interactions.
• A proactive, customer-centric approach with a strong sense of responsibility, integrity, and ethical practices.

Qualifications

12th Pass

Skills

• Customer Acquisition
• Business Sourcing
• Loan Disbursement
• Loan Collection
• KYC Verification
• Communication Skills
• Interpersonal Skills
• Smartphone Usage
• Mobile Application Handling
• Relationship Building