Field HR

Eversub; Indore District; On-site; INR 900,000 - 1,500,000; Full time

Job summary

Eversub in India invites an experienced HR professional to lead Talent Acquisition, onboarding, employee relations and retention across our restaurant partners.

You will partner with Operations and regional managers to staff restaurants, coordinate payroll and attendance, implement policies, and drive engagement initiatives and retention strategies company-wide.

Responsibilities

• Partner with Operations Managers to understand manpower requirements.
• Recruit Restaurant Managers, Shift Managers, Crew Members, and support staff.
• Build local hiring partnerships with institutes, NGOs, and placement agencies.
• Maintain recruitment KPIs such as time-to-fill, cost-per-hire, and offer-to-joining ratio.
• Ensure smooth joining formalities and documentation.
• Coordinate induction and orientation programs.
• Facilitate pre-boarding communication and joining experience.
• Address employee grievances and disciplinary matters.
• Conduct investigations into misconduct and policy violations.
• Maintain positive employee relations across restaurants.
• Execute engagement initiatives and recognition programs.
• Organize reward and recognition activities.
• Conduct employee surveys and action planning.
• Celebrate festivals, milestones, and company events.
• Monitor attrition trends across restaurants.
• Conduct exit interviews and analyze feedback.
• Develop retention strategies for critical roles.
• Work with operations to reduce turnover.
• Verify attendance and roster accuracy.
• Coordinate payroll inputs with HR Operations.
• Resolve salary, leave, and attendance queries.
• Partner with Area Managers and Regional Operations Managers.
• Support restaurant openings and expansion projects.
• Advise business leaders on people-related decisions.
• Align HR initiatives with business objectives.
• Communicate HR policies and SOPs.
• Ensure consistent implementation across all restaurants.
• Conduct policy awareness sessions.
• Handle policy exceptions with appropriate approvals.

Job description

1. Talent Acquisition & Workforce Planning

• Partner with Operations Managers to understand manpower requirements.
• Recruit Restaurant Managers, Shift Managers, Crew Members, and support staff.
• Build local hiring partnerships with institutes, NGOs, and placement agencies.
• Maintain recruitment KPIs such as time-to-fill, cost-per-hire, and offer-to-joining ratio.

2. Employee Onboarding

• Ensure smooth joining formalities and documentation.
• Coordinate induction and orientation programs.
• Facilitate pre-boarding communication and joining experience.

3. Employee Relations

• Address employee grievances and disciplinary matters.
• Conduct investigations into misconduct and policy violations.
• Maintain positive employee relations across restaurants.

4. Employee Engagement

• Execute engagement initiatives and recognition programs.
• Organize reward and recognition activities.
• Conduct employee surveys and action planning.
• Celebrate festivals, milestones, and company events.

5. Retention & Attrition Management

• Monitor attrition trends across restaurants.
• Conduct exit interviews and analyze feedback.
• Develop retention strategies for critical roles.
• Work with operations to reduce turnover.

6. Payroll & Attendance Coordination

• Verify attendance and roster accuracy.
• Coordinate payroll inputs with HR Operations.
• Resolve salary, leave, and attendance queries.

7. Business Partnering

• Partner with Area Managers and Regional Operations Managers.
• Support restaurant openings and expansion projects.
• Advise business leaders on people-related decisions.
• Align HR initiatives with business objectives.

8. Policy Implementation

• Communicate HR policies and SOPs.
• Ensure consistent implementation across all restaurants.
• Conduct policy awareness sessions.
• Handle policy exceptions with appropriate approvals.