Technical Sales & Support Executive

Pagaar India; Sector 10; On-site; INR 502,200 - 669,600; Full time

Benefits offered by this job

Unlimited Monthly Incentives

Performance Bonus

Paid Professional Training

Career Growth Opportunities

International Work Environment

Paid Leaves

Night Shift Allowance

Job summary

GIRI CONSULTANCY in Noida is hiring a Technical Sales & Support Executive for an international BPO inbound voice process. The role focuses on subscription sales and technical support for printers, antivirus, email, Windows, and software.

Experience in technical support or sales, excellent English, and willingness to work US night shifts are essential. Immediate joining is preferred and incentives are offered.

Qualifications

• Graduate or Undergraduate with 5–10 years in Technical Support or Technical Sales.
• Experience in International BPOs and US night-shift environments is preferred.
• Excellent spoken English and strong troubleshooting plus sales skills.

Responsibilities

• Handle inbound calls from international customers and diagnose issues.
• Diagnose and resolve printer, antivirus, email, Windows, and software issues.
• Recommend and sell annual technical support and subscription plans.
• Upsell premium technical services and software subscriptions.
• Maintain CRM records and achieve daily/ monthly sales targets.
• Troubleshoot remotely via remote desktop tools and ensure quality standards.
• Build long-term customer relationships and provide superior service.

Skills

Technical Support

Technical Sales

Subscription Sales

Printer Support

Antivirus Support

Email Support

Outlook Support

Windows Troubleshooting

Remote Desktop

CRM Software

Sales Closing

Upselling

Customer Service

English Communication

Job description

# Technical Sales & Support ExecutiveGIRI CONSULTANCYVerified EmployerExperience5-10 YearsSalary5,00,000 - ₹7,00,000 P.A.LocationSector 3, Noida, Uttar PradeshPosted: 26/07/2026Views: 4### About CompanyGIVerified RecruiterThis employer has been verified by Pagaar India. Postings are 100% genuine.### Share Job Post## Job Description**Technical Support Executive – Subscription Sales(Inbound Voice Process) | International BPO | Night Shift****Industry -** InternationalBPO | Technical Support | Inbound Sales | IT Services**Job Type -** Full-Time**Process -** **InboundTechnical Support & Subscription Sales (US Process)****Experience - 5****–10Years****Salary -** **₹45,000– ₹60,000 Per Month + Unlimited Performance Incentives****Location -****Sector 3,** **Noida****Shift -** **NightShift (US Process)****Joining -** **ImmediateJoiners Preferred**---**Job Summary**We are hiring experienced **TechnicalSupport Executives** for an **International BPO Inbound Voice Process**specializing in **Subscription Sales**. The role involves assistinginternational customers with technical issues related to **Printers, AntivirusSoftware, Email Services, PC Optimization, and Software Applications**, whilerecommending suitable subscription plans and technical support packages.Candidates with experience in **TechnicalSupport, Technical Sales, Subscription Sales, Printer Support, AntivirusSupport, Email Troubleshooting, US Voice Process, or International BPO** areencouraged to apply.---**Key Responsibilities*** Handle inbound calls from international customers.* Diagnose and resolve technical issues related to printers, antivirus software, email, Windows, and software applications.* Recommend and sell annual technical support and subscription plans.* Upsell premium technical services and software subscriptions.* Deliver exceptional customer service and technical assistance.* Maintain accurate customer records in CRM software.* Achieve daily and monthly sales targets.* Troubleshoot remotely using remote desktop tools.* Follow quality standards, compliance, and call handling procedures.* Build long-term customer relationships.---**Required Skills*** Technical Support* Inbound Technical Support* Technical Sales* Subscription Sales* Printer Troubleshooting* Antivirus Troubleshooting* Email Configuration* Outlook Support* Windows Troubleshooting* Software Installation* Remote Desktop Support* Customer Service* Inbound Voice Process* International Calling* CRM Software* Sales Closing* Upselling* Cross Selling* Objection Handling* Excellent English Communication---**Preferred Candidate Profile**Candidates with experience in:* International BPO* Technical Support Process* Technical Sales Process* Printer Support* Antivirus Support* Email Support* Microsoft Outlook Support* Windows OS Support* Remote Technical Support* Subscription Sales* Software Sales* Inbound Voice Process* US ProcessExperience in companies such as **Teleperformance,Concentrix, TELUS Digital, iEnergizer, TaskUs, Tech Mahindra, HCLTech, Wipro,Infosys BPM, Sutherland, Foundever (formerly Sitel), Genpact, TTEC, Conneqt,Firstsource, or similar International BPOs** will be an added advantage.---**Eligibility*** Graduate or Undergraduate.* **5–10 years** of experience in Technical Support or Technical Sales.* Excellent spoken English.* Strong troubleshooting and sales skills.* Comfortable working in the US Night Shift.* Immediate Joiners Preferred.---**Employee Benefits*** Fixed Salary: **₹45,000–₹60,000 Per Month*** Unlimited Monthly Incentives* Performance Bonus* Paid Professional Training* Career Growth Opportunities* Employee Recognition Programs* Paid Leaves* International Work Environment---**Job Locations****Delhi*** South Delhi* North Delhi* East Delhi* West Delhi* Central Delhi* Nehru Place* Okhla* Saket* Laxmi Nagar* Dwarka**Noida*** Sector 16* Sector 18* Sector 62* Sector 63* Sector 125* Sector 132* Greater Noida**Gurgaon*** Cyber City* Udyog Vihar* Golf Course Road* Sohna Road* MG Road* DLF Phase 2* DLF Phase 3## Job DetailsRoleTechnical Sales & Support ExecutiveIndustry Type / CategoryBPO / Call Centre / ITESEmployment TypeFULL\_TIMEExperience Required5-10 YearsKey SkillsTechnical Support Executive Jobs NoidaInternational BPO Technical Support Jobs NoidaInbound Technical Support Jobs NoidaSubscription Sales Jobs NoidaTechnical Sales Executive Jobs NoidaPrinter Support Jobs NoidaAntivirus Support Jobs NoidaEmail Support Executive Jobs NoidaOutlook Support Jobs NoidaWindows Technical Support Jobs NoidaInternational Voice Process Jobs NoidaUS Process Technical Support Jobs NoidaCustomer Support Executive Jobs NoidaTechnical Support Night Shift Jobs NoidaImmediate Joining Technical Support Jobs NoidaRemote Technical Support Jobs NoidaSoftware Support Jobs NoidaIT Support Executive Jobs NoidaTechnical Call Center Jobs NoidaInternational Technical Support Careers Noida