Female Sales Executive

Eipl Constructions; Hyderabad; On-site; INR 300,000 - 600,000; Full time

Job summary

Eipl Constructions is seeking a proactive Pre-Sales Executive to manage and nurture leads from marketing campaigns, digital platforms, and referrals. You will qualify opportunities, discuss project needs, share detailed information, and coordinate site visits with the Sales Team.

With strong communication, CRM discipline, and follow-up rigor, you will drive engagement through the pre-sales cycle, ensuring timely responses and accurate reporting to support bookings and revenue targets.

Responsibilities

• Handle and respond to leads received through marketing campaigns, digital platforms, referrals, networking, and other approved sources.
• Qualify leads based on customer requirements, budget, location preference, project interest, purchase intent, and readiness to proceed.
• Conduct initial discussions with prospective customers to understand their requirements and preferences.
• Provide accurate information regarding project details, specifications, location, amenities, pricing, payment plans, offers, and other relevant information.
• Conduct timely and systematic follow-ups with prospective customers.
• Schedule and coordinate site visits for qualified customers in coordination with the Sales Team.
• Maintain accurate, complete, and up-to-date customer and lead information in the CRM.
• Coordinate with the Sales Team for effective and timely handover of qualified leads.
• Address customer queries, concerns, and objections professionally and provide appropriate information or assistance.
• Maintain continuous engagement with prospective customers throughout the pre-sales process until conversion or closure.
• Record and communicate customer feedback, preferences, and requirements to the Sales and Marketing Teams.
• Monitor lead status and ensure timely movement of prospects through the pre-sales pipeline.
• Prepare and submit daily, weekly, and monthly lead performance reports.
• Support the Sales Team in achieving overall site visit, booking, and revenue objectives.

Job description

PRE-SALES EXECUTIVE

Roles & Responsibilities

• Handle and respond to leads received through marketing campaigns, digital platforms, referrals, networking, and other approved sources.
• Qualify leads based on customer requirements, budget, location preference, project interest, purchase intent, and readiness to proceed.
• Conduct initial discussions with prospective customers to understand their requirements and preferences.
• Provide accurate information regarding project details, specifications, location, amenities, pricing, payment plans, offers, and other relevant information.
• Conduct timely and systematic follow-ups with prospective customers.
• Schedule and coordinate site visits for qualified customers in coordination with the Sales Team.
• Maintain accurate, complete, and up-to-date customer and lead information in the CRM.
• Coordinate with the Sales Team for effective and timely handover of qualified leads.
• Address customer queries, concerns, and objections professionally and provide appropriate information or assistance.
• Maintain continuous engagement with prospective customers throughout the pre-sales process until conversion or closure.
• Record and communicate customer feedback, preferences, and requirements to the Sales and Marketing Teams.
• Monitor lead status and ensure timely movement of prospects through the pre-sales pipeline.
• Prepare and submit daily, weekly, and monthly lead performance reports.
• Support the Sales Team in achieving overall site visit, booking, and revenue objectives.

Key Performance Indicators (KPIs)

• Lead Contact Rate: Ensure a minimum of 9095% of assigned leads are contacted within the defined Turnaround Time (TAT).
• Daily Calling Activity: Achieve the assigned number of meaningful customer interactions/calls per working day.
• Lead Qualification: Achieve the assigned monthly qualified lead target.
• Follow-Up Compliance: Complete 100% of scheduled follow-ups within the agreed timeline.
• Site Visit Achievement: Achieve the assigned monthly site visit target.
• Lead-to-Site Visit Conversion: Maintain the prescribed lead-to-site visit conversion ratio.
• CRM Compliance: Ensure 100% accurate and timely updating of lead status, customer details, follow-up remarks, and next actions.
• Lead Handover: Ensure all qualified leads are properly and promptly handed over to the Sales Team.
• Customer Response Time: Respond to customer enquiries and requests within the defined TAT.
• Customer Engagement: Maintain consistent, professional, and effective communication with prospective customers.
• Lead Follow-Up Quality: Ensure meaningful follow-ups that contribute towards customer progression and conversion.
• Reporting Compliance: Submit daily, weekly, and monthly performance reports accurately and within the prescribed timelines.
• Target Achievement: Achieve the assigned monthly pre-sales targets for lead qualification, follow-ups, and site visits.
• Conversion Contribution: Contribute effectively to site visits, bookings, and overall sales conversion generated from assigned leads.