Sales Executive

Amco Landmark; Pune District; On-site; INR 400,000 - 600,000; Full time

Job summary

Amco Landmark in Pune district is seeking a proactive sales professional to drive lead generation, handle customer inquiries, and present residential or commercial properties. You will coordinate with channel partners, arrange site visits, and negotiate bookings while maintaining high customer service standards.

The role requires strong CRM skills, seamless management of payments and documentation, and a relentless focus on meeting targets, with regular reporting to management.

Responsibilities

• Lead generation: Generate prospective customer leads through referrals, property portals, digital enquiries, channel partners, and other sources.
• Customer handling: Attend customer enquiries, understand their requirements, and suggest suitable residential or commercial properties.
• Project presentation: Explain project details, location advantages, amenities, pricing, payment plans, possession timelines, and available inventory.
• Site visits: Arrange and conduct site visits for prospective customers and provide detailed information about the project.
• Sales conversion: Follow up with prospective customers, handle objections, negotiate within approved limits, and convert enquiries into bookings.
• Channel partner coordination: Build and maintain relationships with brokers, channel partners, and property consultants to generate business.
• Market research: Study competitor projects, market trends, property prices, customer preferences, and local real estate developments.
• Customer relationship management: Maintain regular communication with prospects and existing customers and ensure a professional customer experience throughout the sales process.
• Sales documentation: Coordinate booking forms, KYC documents, customer details, payment receipts, and other sales-related documentation with the CRM and accounts teams.
• Sales target achievement: Achieve monthly and quarterly sales targets, including lead follow-ups, site visits, bookings, and revenue objectives.
• CRM & reporting: Update customer enquiries, follow-up status, site visits, bookings, and sales pipeline details in the CRM system. Submit daily and weekly sales reports to management.
• Payment follow-up: Coordinate with customers and the accounts team regarding booking amounts, instalments, and outstanding payments as per the agreed payment schedule.
• Internal coordination: Coordinate with the marketing, CRM, accounts, and project teams to ensure accurate information and smooth customer handling.
• Customer feedback: Collect customer feedback, address initial concerns, and elevate complaints or issues to the concerned department.
• Compliance: Ensure that all customer communication, project representations, pricing commitments, and sales documentation comply with company policies and applicable real estate regulations.

Job description

1. Lead Generation: Generate prospective customer leads through referrals, property portals, digital enquiries, channel partners, and other sources.
2. Customer Handling: Attend customer enquiries, understand their requirements, and suggest suitable residential or commercial properties.
3. Project Presentation: Explain project details, location advantages, amenities, pricing, payment plans, possession timelines, and available inventory.
4. Site Visits: Arrange and conduct site visits for prospective customers and provide detailed information about the project.
5. Sales Conversion: Follow up with prospective customers, handle objections, negotiate within approved limits, and convert enquiries into bookings.
6. Channel Partner Coordination: Build and maintain relationships with brokers, channel partners, and property consultants to generate business.
7. Market Research: Study competitor projects, market trends, property prices, customer preferences, and local real estate developments.
8. Customer Relationship Management: Maintain regular communication with prospects and existing customers and ensure a professional customer experience throughout the sales process.
9. Sales Documentation: Coordinate booking forms, KYC documents, customer details, payment receipts, and other sales-related documentation with the CRM and accounts teams.
10. Sales Target Achievement: Achieve monthly and quarterly sales targets, including lead follow-ups, site visits, bookings, and revenue objectives.
11. CRM & Reporting: Update customer enquiries, follow-up status, site visits, bookings, and sales pipeline details in the CRM system. Submit daily and weekly sales reports to management.
12. Payment Follow-up: Coordinate with customers and the accounts team regarding booking amounts, instalments, and outstanding payments as per the agreed payment schedule.
13. Internal Coordination: Coordinate with the marketing, CRM, accounts, and project teams to ensure accurate information and smooth customer handling.
14. Customer Feedback: Collect customer feedback, address initial concerns, and elevate complaints or issues to the concerned department.
15. Compliance: Ensure that all customer communication, project representations, pricing commitments, and sales documentation comply with company policies and applicable real estate regulations.