Experience / Fresher - Customer Support

TP; Agra; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Not specified

Job summary

TP in India invites candidates for a customer support role. We welcome 3–8 years' experience or freshers with a solid foundation in VETI, WPM, and accuracy to join immediately.

You will handle inquiries, resolve issues, and maintain records. The role requires clear communication, teamwork, and proficiency with MS Office in a fast-paced environment. Freshers with strong academics can apply. Training will be provided to stay current with industry practices.

Qualifications

• 3–8 years' experience or fresher with strong foundation in VETI, WPM and accuracy.
• HSC completed and ready to join immediately.
• Willing to learn and adapt in a fast-paced environment.

Responsibilities

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service and ensure satisfaction.
• Work effectively in a team to achieve goals.
• Utilize problem-solving skills to address complex issues.
• Maintain accurate records of customer interactions and transactions.
• Continuously improve knowledge and skills to stay current with industry trends.

Job description

We are looking for candidates with 3 to 8 years of experience or freshers with a strong foundation in VETI, WPM, and % Accuracy. The ideal candidate should have completed HSC and be ready to join immediately.

Roles and Responsibility

• Handle customer inquiries and resolve issues professionally.
• Provide excellent customer service and ensure satisfaction.
• Work effectively in a team environment to achieve goals.
• Utilize problem-solving skills to address complex issues.
• Maintain accurate records of customer interactions and transactions.
• Continuously improve knowledge and skills to stay current with industry trends.

Job Requirements

• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changes.
• Basic computer knowledge and proficiency in Microsoft Office.
• Strong analytical and problem-solving skills.
• Ability to learn quickly and apply new skills.
• Freshers with a strong academic background and relevant skills can also apply.