Customer Support Representative ! Fresher AND Experience

Globiva; Gurugram District; On-site; INR 184,000 - 223,000; Full time

Job summary

Globiva in Haryana is seeking a Customer Support Executive to handle customer queries via calls and resolve issues promptly, ensuring customer satisfaction and timely follow-up. Fresher or experienced candidates with excellent English communication are welcome, and applicants should be comfortable with rotational shifts.

This on-site role in Gurugram district provides exposure to a dynamic contact center environment and opportunities for skill development.

Qualifications

• Undergraduate/Graduate can apply.
• Fresher or experienced candidates welcome.
• Excellent English communication is required.
• Comfortable with rotational shifts.

Responsibilities

• Handled customer queries via calls
• Resolve customer complaints in a timely and professional manner
• Follow up with customers to ensure issue resolution
• Must be comfortable with customer service

Skills

English communication

Rotational shifts

Education

Undergraduate/Graduate

Job description

Hello Job Seekers,

PROFILE - CUSTOMER SUPPORT EXECUTIVE

ELIGIBILITY

• Undergraduate/Graduate can apply
• Fresher/Experienced both can apply
• Excellent Communication in English is Required
• Must be comfortable with rotational shifts

SALARY

• Fresher - 16500
• Experienced - 20000

ROLES AND RESPONSIBILITIES

• Handled customer queries via calls
• Resolve customer complaints in a timely and professional manner
• Follow up with customer to ensure issue resolution
• Must be comfortable with customer service