Customer Service

IINTRIS; Hyderabad; On-site; INR 216,000 - 264,000; Full time

Benefits offered by this job

Incentives

Food

Job summary

IINTRIS in Hyderabad is looking for a Customer Support Executive who excels in communication to assist customers and vendors efficiently. The role involves handling calls and providing support through phone, email, and chat while maintaining high customer satisfaction.

Qualifications include fluency in English and Hindi, with experience in customer service preferred. Candidates must be able to understand UK / USA accents. The job is full-time, with long-term prospects, and freshers are encouraged to apply.

Qualifications

• 0-3 years of relevant experience in customer service is preferable.
• Ability to work under pressure and meet deadlines is crucial.
• Fresher candidates are welcome to apply.

Responsibilities

• Answer calls professionally and provide information about products and services.
• Handle customer queries and solve issues efficiently.
• Interact with customers and vendors to gather proper feedback.
• Provide phone, email, and chat support to customers and vendors.
• Perform regular follow-ups with customers and vendors.

Skills

Excellent communication skills

Good command in English

Good command in Hindi

Ability to understand UK / USA accent

Customer service experience

Job description

We are looking for a Customer Support Executive withExcellent communication skills to join our team. The primary role of the applicant will be to assist the customers and vendors and respond efficiently based on customer requirements and to maintain high customer satisfaction.

Responsibilities and Duties

• Answer calls professionally & provide information about products and services, orders, company policies etc
• Handling the customer’s queries and solving the issues
• Interact with the customers and vendors to get the proper feedback
• Providing Phone, Email, Chat support to customers & vendors
• Regular follow ups with Customers & Vendors

Qualifications

• Good command in English & Hindi. (Written & Verbal)
• Relevant experience in customer service would be an added advantage.
• Should understand UK / USA accent
• Ability to work under pressure and meet deadlines

Additional Information

• Salary: upto 2.4Lacs INR per annum (Based on academic credentials)
• Benefits: Incentives + Food
• Experience: 0-3 years
• Working hours: Day shift
• FRESHERS CAN ALSO APPLY
• LONG TERM POSITION
• Job Type: Full-time