Executive / Senior Executive- Operations

Mahindra Logistics Ltd; Kolkata District; On-site; INR 500,000 - 900,000; Full time

Job summary

Mahindra Logistics Ltd. is seeking an Executive / Senior Executive Operations to manage daily sort center operations in our Kolkata facility. You will ensure accurate shipment processing, drive efficiency, and uphold safety and quality standards.

Responsibilities include monitoring operations, tracking KPIs, coordinating with transport, warehouse and last-mile teams, and preparing daily MIS reports. Strong communication and problem-solving skills are essential for timely issue resolution.

Qualifications

• Graduate in any discipline; Logistics or Supply Chain qualification preferred.
• Experience in sort center, logistics, warehouse, or e-commerce operations.
• Knowledge of shipment processing, transportation coordination, and operational KPIs.
• Good working knowledge of MS Excel and operational systems.
• Strong communication, coordination, problem-solving, and time-management skills.

Responsibilities

• Monitor daily sort center operations and ensure smooth shipment flow.
• Track productivity, quality, shipment processing, and compliance metrics.
• Coordinate with transportation, warehouse, and last-mile delivery teams.
• Identify operational gaps and implement corrective actions to improve performance.
• Monitor shipment movement and ensure timely processing and dispatch.
• Manage stakeholder communication and elevate operational issues for timely resolution.
• Ensure adherence to SOPs, safety guidelines, and operational standards.
• Prepare daily MIS reports and support continuous process improvement initiatives.

Skills

MS Excel

Operational systems

Communication

Coordination

Problem-solving

Time-management

Education

Graduate in any discipline

Logistics or Supply Chain qualification preferred

Job description

Executive / Senior Executive Operations

Department: Operations

Function: Sort Center Operations

Job Summary

Responsible for managing daily sort center operations, ensuring accurate and timely shipment processing, operational efficiency, and adherence to quality and safety standards.

Key Responsibilities

• Monitor daily sort center operations and ensure smooth shipment flow.
• Track productivity, quality, shipment processing, and compliance metrics.
• Coordinate with transportation, warehouse, and last-mile delivery teams.
• Identify operational gaps and implement corrective actions to improve performance.
• Monitor shipment movement and ensure timely processing and dispatch.
• Manage stakeholder communication and elevate operational issues for timely resolution.
• Ensure adherence to SOPs, safety guidelines, and operational standards.
• Prepare daily MIS reports and support continuous process improvement initiatives.

Required Qualifications Skills

• Graduate in any discipline; Logistics or Supply Chain qualification preferred.
• Relevant experience in sort center, logistics, warehouse, or e-commerce operations.
• Knowledge of shipment processing, transportation coordination, and operational KPIs.
• Good working knowledge of MS Excel and operational systems.
• Strong communication, coordination, problem-solving, and time-management skills.

Key Performance Indicators (KPIs)

• Shipment processing accuracy and dispatch timeliness.
• Sort center productivity and operational efficiency.
• SLA adherence and shipment quality.
• Timely issue escalation and resolution.
• Compliance with SOPs and safety standards.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.