Executive / Senior Executive- Operations

Mahindra Logistics Ltd; Dankuni; On-site; INR 400,000 - 640,000; Full time

Job summary

Mahindra Logistics Ltd. in Dankuni, West Bengal, is seeking an Executive / Senior Executive Operations to oversee daily sort center activities and ensure accurate shipment processing and timely dispatch while upholding quality and safety standards.

You will monitor performance metrics, coordinate with transportation, warehouse, and last-mile teams, and drive process improvements. Strong MS Excel skills and experience with operational systems are essential for success in this role.

Qualifications

• Graduate in any discipline; Logistics or Supply Chain qualification preferred.
• Relevant experience in sort center, logistics, warehouse, or e-commerce operations.
• Knowledge of shipment processing, transportation coordination, and operational KPIs.
• Good working knowledge of MS Excel and operational systems.
• Strong communication, coordination, problem-solving, and time-management skills.

Responsibilities

• Monitor daily sort center operations and ensure smooth shipment flow.
• Track productivity, quality, shipment processing, and compliance metrics.
• Coordinate with transportation, warehouse, and last-mile delivery teams.
• Identify operational gaps and implement corrective actions to improve performance.
• Monitor shipment movement and ensure timely processing and dispatch.
• Manage stakeholder communication and elevate operational issues for timely resolution.
• Ensure adherence to SOPs, safety guidelines, and operational standards.
• Prepare daily MIS reports and support continuous process improvement initiatives.

Skills

MS Excel

Operational KPIs

Coordination

Communication skills

Time management

Problem solving

Education

Graduate degree

Logistics background preferred

Tools

Operational systems

Shipment processing software

Job description

Executive / Senior Executive Operations

Department: Operations

Function: Sort Center Operations

Job Summary

Responsible for managing daily sort center operations, ensuring accurate and timely shipment processing, operational efficiency, and adherence to quality and safety standards.

Key Responsibilities

• Monitor daily sort center operations and ensure smooth shipment flow.
• Track productivity, quality, shipment processing, and compliance metrics.
• Coordinate with transportation, warehouse, and last-mile delivery teams.
• Identify operational gaps and implement corrective actions to improve performance.
• Monitor shipment movement and ensure timely processing and dispatch.
• Manage stakeholder communication and elevate operational issues for timely resolution.
• Ensure adherence to SOPs, safety guidelines, and operational standards.
• Prepare daily MIS reports and support continuous process improvement initiatives.

Required Qualifications Skills

• Graduate in any discipline; Logistics or Supply Chain qualification preferred.
• Relevant experience in sort center, logistics, warehouse, or e-commerce operations.
• Knowledge of shipment processing, transportation coordination, and operational KPIs.
• Good working knowledge of MS Excel and operational systems.
• Strong communication, coordination, problem-solving, and time-management skills.

Key Performance Indicators (KPIs)

• Shipment processing accuracy and dispatch timeliness.
• Sort center productivity and operational efficiency.
• SLA adherence and shipment quality.
• Timely issue escalation and resolution.
• Compliance with SOPs and safety standards.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.