Executive / Senior Executive – Operations

Mahindra Logistics Ltd; Dankuni; On-site; INR 350,000 - 500,000; Full time

Job summary

Mahindra Logistics Ltd. is seeking an Executive / Senior Executive – Operations at Dankuni, near Kolkata, West Bengal. The role centers on managing daily sort center operations, ensuring timely shipment processing and adherence to quality and safety standards.

You will track productivity, coordinate with transport, warehouse and last-mile teams, and drive process improvements while maintaining strong communication with stakeholders.

Qualifications

• Graduate in any discipline; Logistics or Supply Chain qualification preferred.
• Relevant experience in sort center, logistics, warehouse, or e-commerce operations.
• Knowledge of shipment processing, transportation coordination, and operational KPIs.
• Good working knowledge of MS Excel and operational systems.
• Strong communication, coordination, problem-solving, and time-management skills.

Responsibilities

• Monitor daily sort center operations and ensure smooth shipment flow.
• Track productivity, quality, shipment processing, and compliance metrics.
• Coordinate with transportation, warehouse, and last-mile delivery teams.
• Identify operational gaps and implement corrective actions to improve performance.
• Monitor shipment movement and ensure timely processing and dispatch.
• Manage stakeholder communication and escalations.
• Ensure adherence to SOPs, safety guidelines, and operational standards.
• Prepare daily MIS reports and support continuous process improvement initiatives.

Skills

MS Excel

Operational systems

Communication

Coordination

Problem-solving

Time-management

Education

Graduate in any discipline

Logistics or Supply Chain qualification preferred

Tools

MS Excel

Operational systems

Job description

Executive / Senior Executive – Operations Dankunibill, Dankuni , Kolkata, West Bengal, India 1 - 2 Years Permanent

Job Description

Job Description: Executive / Senior Executive – Operations

Department: Operations
Function: Sort Center Operations

Job Summary

Responsible for managing daily sort center operations, ensuring accurate and timely shipment processing, operational efficiency, and adherence to quality and safety standards.

Key Responsibilities

• Monitor daily sort center operations and ensure smooth shipment flow.
• Track productivity, quality, shipment processing, and compliance metrics.
• Coordinate with transportation, warehouse, and last-mile delivery teams.
• Identify operational gaps and implement corrective actions to improve performance.
• Monitor shipment movement and ensure timely processing and dispatch.
• Manage stakeholder communication and escal
• Ensure adherence to SOPs, safety guidelines, and operational standards.
• Prepare daily MIS reports and support continuous process improvement initiatives.

Required Qualifications & Skills

• Graduate in any discipline; Logistics or Supply Chain qualification preferred.
• Relevant experience in sort center, logistics, warehouse, or e-commerce operations.
• Knowledge of shipment processing, transportation coordination, and operational KPIs.
• Good working knowledge of MS Excel and operational systems.
• Strong communication, coordination, problem-solving, and time-management skills.

Key Performance Indicators (KPIs)

• Shipment processing accuracy and dispatch timeliness.
• Sort center productivity and operational efficiency.
• SLA adherence and shipment quality.
• Timely issue escalation and resolution.
• Compliance with SOPs and safety standards.

Job Snapshot

Updated Date

12-10-2026

Job ID

JOB10491

Department

Location