Assistant Manager - Operations

Mahindra Logistics Ltd; Gurugram District; Vor Ort; INR 600.000 - 900.000; Vollzeit

Zusammenfassung

Mahindra Logistics Ltd in Gurugram seeks an Assistant Manager - Operations to oversee daily e-commerce fulfillment, including picking, sorting, and dispatch. You will monitor KPIs, ensure SKUs and LPN accuracy, and optimize manpower utilization while coordinating with inventory and transport teams.

The role requires a graduate with logistics experience, strong leadership, and proficiency in WMS, HHD scanners, and MS Excel.

Qualifikationen

• Graduate in any discipline; logistics or supply chain qualification preferred.
• Experience in e-commerce warehouse, fulfillment or logistics operations.
• Experience in team handling and fulfillment KPI management.
• Working knowledge of WMS, HHD/scanners, and MS Excel.
• Strong leadership, analytical, communication, and problem-solving skills.

Aufgaben

• Manage daily picking, sorting, and dispatch operations to meet productivity and delivery targets.
• Monitor KPIs such as picking productivity, pick accuracy, order fill rate, dispatch TAT, and on-time dispatch.
• Ensure accuracy in SKU picking, LPN handling, tote allocation, and HHD scanning.
• Track short picks, wrong picks, damages, store shortages, cancellations, and rework; implement corrective actions.
• Plan manpower deployment and optimize workforce productivity and utilization.
• Coordinate with inventory, transportation, and cross-functional teams for smooth operations.
• Prepare daily MIS reports and analyze performance trends to identify improvement opportunities.
• Lead and coach team leaders, supervisors, and associates.
• Ensure adherence to SOPs, quality standards, and workplace safety requirements.

Kenntnisse

WMS

HHD scanners

MS Excel

Leadership

Analytical

Communication

Problem-solving

Team handling

Fulfillment KPI management

Ausbildung

Graduate in any discipline

Logistics or Supply Chain qualification preferred

Tools

MS Excel

Jobbeschreibung

4 - 6 Years

Permanent

Job Description

Job Description: Assistant Manager - Operations

Department: Operations
Function: E-commerce Fulfillment / Warehouse Operations

Job Summary

Responsible for managing daily fulfillment operations, including picking, sorting, and dispatch, ensuring productivity, order accuracy, SLA adherence, and optimal manpower utilization.

Key Responsibilities

Manage daily picking, sorting, and dispatch operations to meet productivity and delivery targets.

Monitor KPIs such as picking productivity, pick accuracy, order fill rate, dispatch TAT, and on-time dispatch.

Ensure accuracy in SKU picking, LPN handling, tote allocation, and HHD scanning.

Track short picks, wrong picks, damages, store shortages, cancellations, and rework; implement corrective actions.

Plan manpower deployment and optimize workforce productivity and utilization.

Coordinate with inventory, transportation, and cross-functional teams for smooth operations.

Prepare daily MIS reports and analyze performance trends to identify improvement opportunities.

Lead and coach team leaders, supervisors, and associates.

Ensure adherence to SOPs, quality standards, and workplace safety requirements.

Required Qualifications & Skills

Graduate in any discipline; Logistics or Supply Chain qualification preferred.

Relevant experience in e-commerce warehouse, fulfillment, or logistics operations.

Experience in team handling and fulfillment KPI management.

Working knowledge of WMS, HHD/scanners, and MS Excel.

Strong leadership, analytical, communication, and problem-solving skills.

Key Performance Indicators (KPIs)

Picking productivity and pick accuracy.

Short pick, wrong pick, and damage percentages.

Batch completion and dispatch TAT.

On-time dispatch and order fill rate.

LPN, sort, and tote accuracy.

HHD scanning compliance and store shortages.

Cancellation and rework rates.

Manpower utilization and operational efficiency.

Job Snapshot

Updated Date

12-10-2026

Job ID

JOB10492

Department

Location