Executive - Sales Support - Express Logistics

The Peninsular and Oriental Steam Navigation Company; Navi Mumbai; On-site; INR 500,000 - 900,000; Full time

Job summary

The Peninsular and Oriental Steam Navigation Company in Ghansoli, Navi Mumbai seeks an Executive – Sales Coordinator to drive growth in Express Business and Enterprise Sales. You will coordinate sales activities, manage CRM inputs, and lead new customer acquisitions from the local market.

Ideal candidates have 4–6 years of sales coordination experience, strong communication skills, and the ability to influence across teams.

Qualifications

• Graduation completed with 4–6 years of sales coordination experience.
• Strong communication and relationship-building abilities.
• Ability to influence across teams and maintain stakeholder networks.
• Effective networking and teamwork to drive targets.

Responsibilities

• Drive growth via correct market identification, promotion planning and activations.
• Monitor daily sales performance and visibility for the sales team.
• Analyze customer and cluster performance.
• Acquire new businesses ensuring profitable targets.
• CRM input quality and monitoring.
• Lead management and opportunity conversion.
• Identify growth opportunities and develop new customers.
• Forecast annual, quarterly, monthly sales goals and plans.
• Map market and maintain customer market intelligence.
• Create a positive onboarding experience and manage lifecycle.
• Oversee bill submissions and collections visibility.
• Perform deduction analysis and issue credit notes.
• Conduct MBR/QBRs for critical customers.
• Monitor market and competitor activities and report findings.

Skills

Sales coordination

Communication skills

Influencing skills

Team player

Education

Graduation

Job description

FILING INFORMATION

Position: Executive – Sales Coordinator

Department: Express Business, Enterprise Sales

Location: Ghansoli ,Navi mumbai

Band: 2

Reports to: DGM – Regional Enterprise Sales

ROLES & RESPONSIBILITIES

• Drive business growth through listing of correct identification, promotion planning and activations basis primary data analysis of the identified market territory
• Daily Sales performance and visibility to all the Sales Team.
• Customer wise performance / Cluster wise performance analysis.
• Acquisition of new businesses ensuring profitability to meet budgeted targets.
• CRM – Quality of input and monitoring.
• Lead Management and Opportunities conversion.
• Identifying growth opportunities with market know-how/ meeting new customers to broaden the opportunity list and developing new customers
• Forecasting annual, quarterly, and monthly sales goals and developing specific plans to ensure long and short-term term growth
• Map the market and maintain market intelligence of customers in the region.
• Creating a positive on-boarding experience for new clients, handling entire life cycle of the customer after onboarding.
• Responsible for the visibility for bill submission and collection.
• Deduction analysis and credit note issuance.
• Carryout MBR/QBRs for critical customers
• Monitor and report on market and competitor activities and provide relevant reports and information.

QUALIFICATIONS & COMPETENCIES

• Any Graduation with 4 -6 years of experience in sales Coordination.
• Good communication skills to develop and build symbiotic professional relationships with internal and external stakeholders.
• Ability to impact organization results through influence across organizational boundaries.
• Effective networking and influencing skills and team player.