Executive - Sales Support - Express Logistics

The Peninsular and Oriental Steam Navigation Company; Karnataka; On-site; INR 500,000 - 750,000; Full time

Job summary

The Peninsular and Oriental Steam Navigation Company is seeking an Executive – Sales Support to coordinate invoicing, collections, and accounts reconciliation for the Enterprise Sales team. The role requires handling customer agreements, payments, and collaboration with Sales, Operations and AR SSC to improve cash flow.

2–5 years in credit control or accounts receivable with strong MS Excel and ERP exposure is preferred. Location: Multiple locations in India. MBA in Finance is a plus.

Qualifications

• Bachelor's degree in accounting or finance is required.
• MBA in Finance is a plus.
• 2–5 years of experience in credit control or accounts receivable preferred.
• Ability to work independently and accurately.
• Knowledge of accounts receivable, customer agreements, invoicing, Oracle, TMS, and advanced MS Excel required.
• Good verbal and written communication skills.

Responsibilities

• Coordinate with Sales, Operations and AR SSC to ensure timely invoicing.
• Ensure timely invoice submission with supporting documents and proper accounting.
• Participate in collections reviews and address invoicing issues raised by customers.
• Obtain payment details from customers and record payments against invoices.
• Analyze shipments deductions/debits and seek recovery where applicable.
• Perform accounts reconciliations and resolve discrepancies in customer accounts.
• Monitor validity of customer agreements and assist sales with renewals.
• Collaborate with Sales to reduce overdue days and manage DSO.

Skills

Credit control

Accounts receivable

Communication skills

Education

Bachelor's degree in accounting or finance

Master's/MBA in Finance

Tools

MS Excel

Oracle

Transport management system

Job description

FILING INFORMATION

Position: Executive – Sales Support

Department: Commercial - Enterprise Sales

Location: Multiple locations

Band: 2

Reporting To: DGM – Enterprise Sales

ROLES & RESPONSIBILITIES

Key responsibilities

• Coordinate with Sales, Operations and Account Receivable SSC team to ensure timely invoicing.
• Ensure timely invoice submission along with requisite supporting and accounting thereof by the customer and keep a track of the same.
• Participate in collections review and act in case of invoicing related issue raised by the customer.
• Coordinate with customer and obtain the details of payment received from customers viz. relevant invoice number, TDS amount, deduction if any, reason for deduction and do timely accounting of payment and invoice wise application.
• Analyze shipment wise deductions / debits and seek approval along with recovery if any for accounting.
• Accounts reconciliation and to resolve the issues identified upon reconciliation of customers’ accounts obtain balance confirmation on periodic basis.
• Keep a track of validity of customer agreements and proactively raise it to sales for ensuring renewal.
• Closely work with Sales team to reduce overdue from customers and bring the DSO in reasonable range.

QUALIFICATIONS & COMPETENCIES

• Any bachelor's degree in accounting or finance.
• Masters or MBA in Finance can also apply.
• At least 2 - 5 years of experience in credit control.
• Should be able to work independently and accurately.
• Must have knowledge about account receivable, customer agreement, customer invoicing, oracle, transport management system and advanced knowledge of MS Excel.
• Good verbal and written communication skills.