Assistant Manager - Enterprise Sales - Express Logistics

DP World; Mumbai; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

DP World in Mumbai is looking for an Assistant Manager - Enterprise Sales to drive growth in our Express Business. You will manage complex client relationships, identify growth opportunities, and coordinate end-to-end sales cycles from discovery to contract completion.

You will analyze market data, forecast sales, and collaborate with senior leadership to develop strategies that meet revenue targets. This role is based in Bhiwandi and involves significant client-facing responsibilities.

Qualifications

• Bachelor's degree with 5-8 years of sales experience.
• Strong communication and relationship-building with stakeholders.
• Ability to influence across organizational boundaries.

Responsibilities

• Drive business growth through listing of correct identification, promotion planning and activations basis primary data analysis of the identified market territory.
• Mine from existing customers and drive growth through better account management and retention activity.
• Acquire new businesses ensuring profitability to meet budgeted targets.
• Identify growth opportunities with market know-how and meeting new customers to broaden the opportunity list.
• Forecast annual, quarterly, and monthly sales goals and develop plans for growth.
• Map the market and maintain market intelligence of customers in the region.
• Build knowledge of customer priorities and translate into opportunities.
• Build relationships within senior management at customers to facilitate decisions.
• Finalize contracts with key clients and establish SLAs for long-term goals.
• Carry out MBR/QBRs for critical customers.
• Monitor market and competitor activities and provide reports.
• Present to senior management on business trends and new services.

Skills

Communication skills

Networking

Influencing skills

Team player

Interpersonal skills

Education

Bachelor's Degree

Job description

FILING INFORMATION

• Position: Assistant Manager - Enterprise Sales
• Department: Express Business, Enterprise Sales
• Location: Bhiwandi
• Band: 3
• Reports to: Manager - Cluster Enterprise Sales

ROLES & RESPONSIBILITIES

• Drive business growth through listing of correct identification, promotion planning and activations basis primary data analysis of the identified market territory
• “Mining” from existing customers and driving growth through better account management and retention activity
• Acquisition of new businesses ensuring profitability to meet budgeted targets
• Identifying growth opportunities with market know-how/ meeting new customers to broaden the opportunity list and developing new customers
• Forecasting annual, quarterly, and monthly sales goals and developing specific plans to ensure long and short-term term growth
• Map the market and maintain market intelligence of customers in the region.
• Build in-depth knowledge of customer' business priorities, challenges and initiatives that can be translated into opportunities.
• Build value-added relationships within the domain of the account and core account team.
• Creating a positive on-boarding experience for new clients, handling entire life cycle of the customer after onboarding.
• Responsible for billing and payment collection from the customer
• Develop a prioritized target customer list and focus sales effort to penetrate and grow the target customers
• Responsible for negotiating, maintaining, and updating tariffs on the technology backed tariff management & shipment booking portal.
• Building & maintaining relationships within senior management at customer's business who can facilitate decision making & actions needed to achieve the required results
• Finalizing contracts with key clients and establishing SLAs for the fulfillment of each client's long-term goals.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Carryout MBR/QBRs for critical customers
• Monitor and report on market and competitor activities and provide relevant reports and information.
• Present to and consult with senior level management on business trends with a view to developing new services and products

QUALIFICATIONS & COMPETENCIES

• Bachelor Degree with 5 -8 years of experience in sales
• Good communication skills to develop and build symbiotic professional relationships with internal and external stakeholders.
• Ability to impact organization results through influence across organizational boundaries.
• Effective networking and influencing skills and team player.
• Good interpersonal skills and ability to effectively work with senior leadership.