Executive - Sales Support - Express Logistics

DP World; Karnataka; On-site; INR 450,000 - 750,000; Full time

Job summary

DP World invites applications for the role of Executive – Sales Support in the Commercial - Enterprise Sales team across multiple locations. You will coordinate with Sales, Operations and Accounts Receivable to ensure timely invoicing, support collections, and maintain accuracy of customer accounts.

Strong MS Excel and Oracle knowledge required. This role supports the enterprise sales operations with 2–5 years of credit-control experience and opportunities for growth within DP World's sales

Qualifications

• Bachelor's degree in accounting or finance is required.
• MBA in Finance is a plus.
• 2–5 years of credit-control experience required.
• Ability to work independently and accurately.
• Knowledge of accounts receivable, customer agreements, invoicing.

Responsibilities

• Coordinate with Sales, Operations and Accounts Receivable SSC to ensure timely invoicing.
• Ensure timely invoice submission along with requisite supporting and accounting thereof by the customer.
• Participate in collections review and act in case of invoicing related issue raised by the customer.
• Coordinate with customer and obtain the details of payment received from customers viz. relevant invoice number, TDS amount, deduction if any, reason for deduction and do timely accounting of payment and invoice wise application.
• Analyze shipment wise deductions / debits and seek approval along with recovery if any for accounting.
• Accounts reconciliation and to resolve the issues identified upon reconciliation of customers’ accounts obtain balance confirmation on periodic basis.
• Keep a track of validity of customer agreements and proactively raise it to sales for ensuring renewal.
• Closely work with Sales team to reduce overdue from customers and bring the DSO in reasonable range.

Skills

Communication skills

Independent work

Attention to detail

Excel skills

Customer invoicing

Education

Bachelor's degree in accounting or finance

MBA in Finance

Tools

Oracle

Transport Management System

MS Excel

Job description

Job Description

Filing Information

Position
Executive – Sales Support

Department
Commercial - Enterprise Sales

Location
Multiple locations

Band
2

Reporting To
DGM – Enterprise Sales

Roles & Responsibilities

• Coordinate with Sales, Operations and Account Receivable SSC team to ensure timely invoicing.
• Ensure timely invoice submission along with requisite supporting and accounting thereof by the customer and keep a track of the same.
• Participate in collections review and act in case of invoicing related issue raised by the customer.
• Coordinate with customer and obtain the details of payment received from customers viz. relevant invoice number, TDS amount, deduction if any, reason for deduction and do timely accounting of payment and invoice wise application.
• Analyze shipment wise deductions / debits and seek approval along with recovery if any for accounting.
• Accounts reconciliation and to resolve the issues identified upon reconciliation of customers’ accounts obtain balance confirmation on periodic basis.
• Keep a track of validity of customer agreements and proactively raise it to sales for ensuring renewal.
• Closely work with Sales team to reduce overdue from customers and bring the DSO in reasonable range.

Qualifications & Competencies

• Any bachelor's degree in accounting or finance.
• Masters or MBA in Finance can also apply.
• At least 2 - 5 years of experience in credit control.
• Should be able to work independently and accurately.
• Must have knowledge about account receivable, customer agreement, customer invoicing, oracle, transport management system and advanced knowledge of MS Excel.
• Good verbal and written communication skills.