Desktop Support Engineer

Himatsingka; Hassan; On-site; INR 300,000 - 600,000; Full time

Job summary

Himatsingka is seeking a desktop support specialist to provide frontline technical assistance for end-users. The role covers hardware and software troubleshooting, installation and maintenance of desktops, laptops, and peripherals, with a focus on Outlook configurations.

The ideal candidate will have 2-10 years of experience in desktop support, solid system administration knowledge, and proficiency with Microsoft Office applications. Join a collaborative tech team in a dynamic environment.

Qualifications

• 2-10 years of experience in desktop support or a related field.
• Strong knowledge of system administration principles and practices.
• Proficiency in installing, configuring, and troubleshooting various types of hardware devices (desktops/laptops).
• Experience working with Microsoft Office applications (Outlook) including setup, configuration, and troubleshooting.

Responsibilities

• Provide technical support to end-users for desktop-related issues, including hardware and software troubleshooting.
• Install, configure, and maintain desktops, laptops, printers, and other peripherals to ensure optimal performance.
• Troubleshoot common problems with Outlook email clients and resolve issues related to email configuration.
• Collaborate with other teams to identify root causes of recurring issues and implement solutions.

Skills

Desktop support

Troubleshooting

System administration

Outlook / Microsoft Office

Tools

Microsoft Office (Outlook)

Job description

Roles and Responsibilities :

• Provide technical support to end-users for desktop-related issues, including hardware and software troubleshooting.
• Install, configure, and maintain desktops, laptops, printers, and other peripherals to ensure optimal performance.
• Troubleshoot common problems with Outlook email clients and resolve issues related to email configuration.
• Collaborate with other teams to identify root causes of recurring issues and implement solutions.

Job Requirements :

• 2-10 years of experience in desktop support or a related field.
• Strong knowledge of system administration principles and practices.
• Proficiency in installing, configuring, and troubleshooting various types of hardware devices (desktops/laptops).
• Experience working with Microsoft Office applications (Outlook) including setup, configuration, and troubleshooting.