Deputy Manager - Field Sales - Client Servicing - Chennai

EYLES MANUFACTURING; Chennai; On-site; INR 240,000 - 420,000; Full time

Job summary

EYLES MANUFACTURING in Chennai is seeking an enthusiastic Sales Representative to drive product demand through client visits and strong relationship building. You will close sales, address doubts, and present solutions while delivering excellent customer service.

Responsibilities include maintaining regular contact via calls and emails, renewing contracts, identifying upsell opportunities, coordinating with internal teams, and reporting on account health and revenue contributions.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to negotiate and close sales deals.
• Experience managing key accounts and client relationships.
• Focus on client servicing, retention and renewals.

Responsibilities

• Build trusted relationships with assigned clients and act as their primary contact.
• Conduct regular check-ins via calls, emails and visits to ensure client satisfaction.
• Understand client goals and suggest relevant solutions to achieve better results.
• Share product updates or add-on offerings to keep clients informed and engaged.
• Drive contract renewals and monitor client usage and retention.

Skills

Good Communication

Negotiation skills

Key account management

Client Servicing

Retention and renewals

Job description

Jobs Description We are looking for an enthusiastic sale Representative to contribute in generating sales for our company. You will be responsible for closing sales deals via Client Visit and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services, as well as dealing with complaints and doubts.

Roles & Responsibilities

• Build trusted relationships with assigned clients and act as their primary point of contact.
• Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
• Understand client business goals and suggest relevant solutions to help them achieve better results.
• Share product/service updates, new features, or add-on offerings to keep clients informed and interested.

Jobs Description

We are looking for an enthusiastic sale Representative to contribute in generating sales for our company. You will be responsible for closing sales deals via Client Visit and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services, as well as dealing with complaints and doubts.

Roles & Responsibilities

Client Servicing & Relationship Management

• Build trusted relationships with assigned clients and act as their primary point of contact.
• Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
• Understand client business goals and suggest relevant solutions to help them achieve better results.
• Share product/service updates, new features, or add-on offerings to keep clients informed and interested.

Retention & Renewals

• Drive timely contract renewals and ensure minimal client churn.
• Track client usage, engagement levels, and overall satisfaction to ensure high retention.
• Provide clients with ROI-driven insights to reinforce the value of our services.

Upselling & Cross-Selling

• Identify opportunities to expand client engagement through relevant upsell and cross-sell solutions.
• Collaborate with internal teams to customize offerings as per client needs.

Collaboration & Reporting

• Coordinate with support, operations, and product teams to resolve client queries quickly.
• Maintain accurate records of all client interactions, renewals, and account activities in CRM.
• Share regular updates and reports on client feedback, account health, retention rates, and revenue contribution.

Skill Set Requirement

Skills:

• Good Communication
• Negotiation skills
• Key account management skills
• Client Servicing, retention and renewals