Deputy Manager - Field Sales - Client Servicing - Pune

EYLES MANUFACTURING; Pune District; On-site; INR 200,000 - 320,000; Full time

Job summary

EYLES MANUFACTURING is seeking an enthusiastic sales representative to generate ongoing sales through client visits and strong relationship management. You will close deals, address inquiries, and ensure customer satisfaction with a focus on retention and growth.

The role requires excellent communication, negotiation skills, and the ability to present solutions that meet client goals. A proactive, customer-centric approach will be essential in this position.

Qualifications

• Excellent communication and interpersonal skills are essential.
• Ability to negotiate and close sales deals with clients.
• Experience managing key accounts and building long-term relationships.
• Proven track record in client servicing, retention, and renewals.

Responsibilities

• Build trusted relationships with assigned clients and act as their primary contact.
• Conduct regular check-ins via calls, emails and visits to ensure client satisfaction.
• Understand client goals and suggest relevant solutions to achieve better results.
• Share product updates, new features, or add-ons to keep clients informed.
• Drive timely contract renewals and minimize client churn.
• Identify opportunities to upsell and cross-sell solutions.
• Coordinate with internal teams to resolve client queries and maintain accurate CRM records.

Skills

Good communication

Negotiation skills

Key account management

Client servicing & renewals

Job description

Jobs Description We are looking for an enthusiastic sale Representative to contribute in generating sales for our company. You will be responsible for closing sales deals via Client Visit and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services, as well as dealing with complaints and doubts.

Roles & Responsibilities

• Build trusted relationships with assigned clients and act as their primary point of contact.
• Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
• Understand client business goals and suggest relevant solutions to help them achieve better results.
• Share product/service updates, new features, or add-on offerings to keep clients informed and interested.

Jobs Description

We are looking for an enthusiastic sale Representative to contribute in generating sales for our company. You will be responsible for closing sales deals via Client Visit and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services, as well as dealing with complaints and doubts.

Roles & Responsibilities

Client Servicing & Relationship Management

• Build trusted relationships with assigned clients and act as their primary point of contact.
• Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
• Understand client business goals and suggest relevant solutions to help them achieve better results.
• Share product/service updates, new features, or add-on offerings to keep clients informed and interested.

Retention & Renewals

• Drive timely contract renewals and ensure minimal client churn.
• Track client usage, engagement levels, and overall satisfaction to ensure high retention.
• Provide clients with ROI-driven insights to reinforce the value of our services.

Upselling & Cross-Selling

• Identify opportunities to expand client engagement through relevant upsell and cross-sell solutions.
• Collaborate with internal teams to customize offerings as per client needs.

Collaboration & Reporting

• Coordinate with support, operations, and product teams to resolve client queries quickly.
• Maintain accurate records of all client interactions, renewals, and account activities in CRM.
• Share regular updates and reports on client feedback, account health, retention rates, and revenue contribution.

Skill Set Requirement

Skills:

• Good Communication
• Negotiation skills
• Key account management skills
• Client Servicing, retention and renewals