Deputy Manager - Field Sales - Bangalore(5)

Infocom Network Limited; Bengaluru; Vor Ort; INR 600.000 - 800.000; Vollzeit

Zusammenfassung

Infocom Network Limited is seeking a Deputy Manager - Field Sales in Bangalore to lead client servicing, manage relationships, and drive renewals and upsells. The role focuses on closing deals through client visits, maintaining customer relationships, and addressing doubts with professional communication.

Experience in field sales and strong negotiation skills are essential. The role emphasizes relationship management, proactive client engagement, and coordination with internal teams to tailor

Qualifikationen

• Strong communication and people skills.
• Experience in field sales and client relations.
• Ability to present solutions and handle objections.

Aufgaben

• Client Servicing & Relationship Management: build trusted relationships with assigned clients and act as their primary contact.
• Retention & Renewals: drive timely contract renewals and monitor client usage and satisfaction to minimize churn.
• Upselling & Cross-Selling: identify opportunities to expand engagement and coordinate with internal teams to tailor offerings.
• Maintain records of all client interactions, renewals, and account activities in CRM and provide regular updates on feedback and revenue contribution.

Kenntnisse

Negotiation skills

Key account management

Client servicing

Retention & renewals

Jobbeschreibung

Deputy Manager - Field Sales - Bangalore

We are looking for an enthusiasticsale Representative to contribute in generating sales for our company. You willbe responsible for closing sales deals via Client Visit and maintaining good customerrelationships. An effective sale representative must be an excellentcommunicator and have superior people skills. They must be comfortable presentingproducts or services, as well as dealing with complaints and doubts.

Roles andResponsibilities

Client Servicing & RelationshipManagement

• Buildtrusted relationships with assigned clients and act as their primary pointof contact.
• Conductregular check-ins via calls, emails and visits to ensure clients aresatisfied and engaged.
• Understandclient business goals and suggest relevant solutions to help them achievebetter results.
• Shareproduct/service updates, new features, or add-on offerings to keep clientsinformed and interested.

Retention & Renewals

• Drivetimely contract renewals and ensure minimal client churn.
• Trackclient usage, engagement levels, and overall satisfaction to ensure highretention.
• Provideclients with ROI-driven insights to reinforce the value of our services.

Upselling & Cross-Selling

• Identifyopportunities to expand client engagement through relevant upsell andcross-sell solutions.
• Collaboratewith internal teams to customize offerings as per client needs.
• Coordinatewith support, operations, and product teams to resolve client queriesquickly.
• Maintainaccurate records of all client interactions, renewals, and accountactivities in CRM.
• Shareregular updates and reports on client feedback, account health, retentionrates, and revenue contribution.

Skill Set Requirement:

• Negotiationskills
• Keyaccount management skills
• ClientServicing, retention and renewals