Deputy Manager - Field Sales - Client Servicing - Jaipur

EYLES MANUFACTURING; Jaipur; On-site; INR 201,000 - 402,000; Full time

Job summary

EYLES MANUFACTURING is seeking an enthusiastic Sales Representative to contribute to generating sales and building lasting client relationships. You will close deals through client visits, present products, handle inquiries, and maintain high customer satisfaction.

The role emphasizes client servicing, renewal management, and collaboration with internal teams to tailor offerings, track ROI, and report account health and revenue contributions.

Qualifications

• Excellent communication and presentation skills.
• Ability to manage key accounts and renewals.
• Experience in client servicing and building relationships.

Responsibilities

• Client Servicing & Relationship Management: build trusted relationships with clients and be their primary contact.
• Retention & Renewals: drive timely contract renewals and monitor client churn.
• Upselling & Cross-Selling: identify opportunities to expand client engagement and collaborate with internal teams to customize offerings.
• Collaboration & Reporting: coordinate with support, operations and product teams and maintain accurate CRM records.

Skills

Good Communication

Negotiation skills

Key account management skills

Client Servicing, retention and renews

Job description

Job Description:

We are looking for an enthusiastic sale Representative to contribute in generating sales for our company. You will be responsible for closing sales deals via Client Visit and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services, as well as dealing with complaints and doubts.

Roles & Responsibilities

Client Servicing & Relationship Management

• Build trusted relationships with assigned clients and act as their primary point of contact.
• Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
• Understand client business goals and suggest relevant solutions to help them achieve better results.
• Share product/service updates, new features, or add-on offerings to keep clients informed and interested.

Retention & Renewals

• Drive timely contract renewals and ensure minimal client churn.
• Track client usage, engagement levels, and overall satisfaction to ensure high retention.
• Provide clients with ROI-driven insights to reinforce the value of our services.

Upselling & Cross-Selling

• Identify opportunities to expand client engagement through relevant upsell and cross-sell solutions.
• Collaborate with internal teams to customize offerings as per client needs.

Collaboration & Reporting

• Coordinate with support, operations, and product teams to resolve client queries quickly.
• Maintain accurate records of all client interactions, renewals, and account activities in CRM.
• Share regular updates and reports on client feedback, account health, retention rates, and revenue contribution.

Skills

Skill Set Requirement:

• Good Communication
• Negotiation skills
• Key account management skills
• Client Servicing, retention and renewals