Relationship Manager - Field Sales - Client Servicing - Coimbatore

EYLES MANUFACTURING; Coimbatore District; On-site; INR 240,000 - 360,000; Full time

Job summary

EYLES MANUFACTURING in Coimbatore is seeking an enthusiastic Sales Representative to drive growth through client visits and strong relationship management. You will close deals, present products, and handle inquiries while building trust with clients.

A successful candidate communicates clearly and can manage key accounts with a customer-first mindset. Key duties include conducting regular check-ins, understanding client goals, suggesting suitable solutions, and collaborating with internal teams

Qualifications

• Excellent communicator with superior people skills.
• Experience closing sales deals via client visits.
• Able to present products and handle complaints and doubts.

Responsibilities

• Build trusted relationships with assigned clients as primary contact.
• Conduct regular check-ins via calls, emails and visits.
• Understand client goals and suggest relevant solutions.
• Share product updates and new features to maintain interest.

Skills

Good communication

Negotiation

Key account mgmt

Client servicing

Job description

Jobs Description

We are looking for an enthusiastic sale Representative to contribute in generating sales for our company. You will be responsible for closing sales deals via Client Visit and maintaining good customer relationships. An effective sale representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services, as well as dealing with complaints and doubts.

Roles & Responsibilities

• Build trusted relationships with assigned clients and act as their primary point of contact.
• Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
• Understand client business goals and suggest relevant solutions to help them achieve better results.
• Share product/service updates, new features, or add-on offerings to keep clients informed and interested.

Client Servicing & Relationship Management

• Build trusted relationships with assigned clients and act as their primary point of contact.
• Conduct regular check-ins via calls, emails and visits to ensure clients are satisfied and engaged.
• Understand client business goals and suggest relevant solutions to help them achieve better results.
• Share product/service updates, new features, or add-on offerings to keep clients informed and interested.

Retention & Renewals

• Drive timely contract renewals and ensure minimal client churn.
• Track client usage, engagement levels, and overall satisfaction to ensure high retention.
• Provide clients with ROI-driven insights to reinforce the value of our services.

Upselling & Cross-Selling

• Identify opportunities to expand client engagement through relevant upsell and cross-sell solutions.
• Collaborate with internal teams to customize offerings as per client needs.

Collaboration & Reporting

• Coordinate with support, operations, and product teams to resolve client queries quickly.
• Maintain accurate records of all client interactions, renewals, and account activities in CRM
• Share regular updates and reports on client feedback, account health, retention rates, and revenue contribution.

Skills

Skill Set Requirement:

• · Good Communication
• · Negotiation skills
• · Key account management skills
• · Client Servicing, retention and renewals