Delegate Engagement & Relations Executive

Sharpsell Technology Solutions; Mumbai; On-site; INR 300,000 - 420,000; Full time

Job summary

Sharpsell Technology Solutions is seeking a proactive Delegate Coordinator in Mumbai to plan and execute corporate events, conferences, and exhibitions. You will liaise with delegates, speakers, clients, vendors, and internal teams to ensure a seamless attendee experience from registration through completion.

The role requires 2–5 years in event management, strong communication, and excellent organizational skills. Travel and flexible hours including weekends may be required during events.

Qualifications

• 2-5 years of experience in event management or related field.
• Experience speaking to CXOs from large enterprises.
• Excellent verbal and written communication skills.
• Strong coordination and interpersonal skills.
• Proficiency in MS Office/Google Workspace and basic registration tools.
• Willingness to travel and work flexible hours including weekends.

Responsibilities

• Coordinate delegate registration, confirmations, invitations, and attendance tracking.
• Act as the primary point of contact for delegates before, during, and after events.
• Handle delegate queries via phone, email, and other channels.
• Maintain accurate delegate databases, contact details, and event records.
• Coordinate travel, accommodation, transportation, and other delegate requirements.
• Prepare delegate kits, badges, welcome materials, and event documentation.
• Coordinate with speakers, VIPs, clients, vendors, and internal teams to manage event requirements.
• Assist with on-ground delegate management, check-in, registration desks, and seating arrangements.
• Monitor event schedules and guide delegates to sessions and meetings.
• Resolve last-minute delegate issues and on-ground challenges.
• Follow up with delegates for confirmations, feedback, and post-event needs.
• Prepare basic reports related to registrations and attendance.

Skills

Event management

Delegate coordination

CXO communication

Communication skills

Organization

Time management

MS Office / Google Workspace

Interpersonal skills

Tools

Registration tools

Database basics

Job description

About Sharpsell (https://www.sharpsell.ai/)

Sharpsell is India's first sales playbook automation platform. We are on a mission to transform 1 Crore salespeople into sales champions. Sales leaders at 30+ of India's largest enterprises like LIC, Kotak Life, Mahindra, Whirlpool, Axis Bank, and Torrent Pharma trust Sharpsell's award-winning platform.

With strong product-market fit and a large enterprise customer base, we are now investing in building AI-native products and agents that redefine sales enablement for the enterprise world.

Role Overview

We are looking for an organized, energetic, and people-oriented Delegate Coordinator to support the planning and execution of events, conferences, exhibitions, and corporate gatherings. The role involves coordinating with delegates, speakers, clients, vendors, and internal teams to ensure a smooth and professional event experience from registration through completion.

Key Responsibilities

• Coordinate delegate registration, confirmations, invitations, and attendance tracking.
• Act as the primary point of contact for delegates before, during, and after events.
• Handle delegate queries through phone, email, and other communication channels.
• Maintain accurate delegate databases, contact details, and event records.
• Coordinate travel, accommodation, transportation, and other delegate requirements when applicable.
• Support the preparation of delegate kits, badges, welcome materials, and event documentation.
• Coordinate with speakers, VIP guests, clients, vendors, and internal teams to manage event requirements.
• Assist with event check-in, registration desks, seating arrangements, and on-ground delegate management.
• Monitor event schedules and ensure delegates are guided to the appropriate sessions, meetings, or activities.
• Support the team in resolving last-minute delegate issues and on-ground challenges.
• Follow up with delegates for confirmations, feedback, and post-event requirements.
• Prepare basic reports related to registrations, attendance, participation, and delegate feedback.
• Ensure a high-quality delegate experience and maintain professional communication throughout the event lifecycle.
• Be available to travel and work flexible hours, including weekends or extended hours, during events when required.

Required Skills

• 2 - 5 years of experience in event management, delegate coordination, conferences, exhibitions, hospitality, or a related field.
• Experience in speaking to CXOs from Large enterprises, Marcom & corp com teams.
• Excellent verbal and written communication skills.
• Strong coordination and interpersonal skills.
• Good organizational and time-management abilities.
• Comfortable handling multiple tasks and deadlines simultaneously.
• Proficiency in MS Office/Google Workspace and basic database or registration tools.
• Ability to remain calm and solution-oriented in a fast-paced event environment.
• Professional appearance and a customer-service-oriented approach.
  Willingness to travel and work flexible hours based on event requirements.