Customer Support Representative (Presales)

8 Views; Hyderabad; On-site; INR 450,000 - 550,000; Full time

Benefits offered by this job

Fixed salary up to ₹5 LPA + performance-based incentives

Fast-track growth opportunities

Skill development through structured training programs

Job summary

A leading digital marketing agency in Hyderabad is urgently seeking a Customer Support Representative to enhance their sales success by engaging with potential leads. The ideal candidate will be fluent in English, Hindi, and Telugu, with a minimum of 6 months of experience in relevant fields. Offering a fixed salary of up to ₹5 Lakhs per annum plus performance-based incentives, this role provides fast-track growth opportunities and a supportive work environment.

Qualifications

• Minimum of 6 months of experience in telesales, telecalling, presales, customer support, inside sales, or BPO.
• Immediate availability will be given priority.
• Willing to work 6 days a week including weekends with one weekday off.

Responsibilities

• Engage with warm leads through inbound and outbound calls.
• Understand customer requirements, budget, and timelines to qualify prospects.
• Deliver tailored sales pitches and handle objections confidently.

Skills

Fluency in English

Fluency in Hindi

Fluency in Telugu

CRM tools familiarity

Tools

Salesforce

HubSpot

Zoho

Job description

1+ Years

Full-Time

About8Views:

8ViewsisaleadingdigitalmarketingagencybasedinHyderabad,drivinggrowthfor250+brandsoverthepast9+years.Withatalentedteamof100+experts,we’vegeneratedover₹200Millioninrevenueforclientsthroughinnovative,result-drivenstrategies.Wetakeprideinourfriendly,fast-paced,andperformance-orientedworkculture.

JobOverview:

Weareurgentlyhiringadynamicandgoal-orientedCustomerSupportRepresentative(Pre Sales)tojoinourgrowingteam.Thisroleconnectsourdigitalmarketingeffortstoourclients’salessuccessbyengagingwithpotentialleadsandqualifyingthemeffectively.

KeyResponsibilities:

• Engagewithwarmleadsthroughinboundandoutboundcalls.
• Understandcustomerrequirements,budget,andtimelinestoqualifyprospects.
• Delivertailoredsalespitchesandhandleobjectionsconfidently.
• Collaboratewithclients’salesteamstoensureseamlesshandoffofqualifiedleads.
• UpdateallleadinteractionsaccuratelyintheCRM.
• Maintainproductivitytargetswhileensuringqualityconversations.

Requirements:

• FluencyinEnglish,Hindi,andTelugu(spokenandwritten).
• Minimum6monthsofexperienceintelesales,telecalling,Presales, customersupport,insidesales,orBPO.
• Willingtowork6daysaweek(includingweekendswithoneweekdayoff).
• FamiliaritywithCRMtoolssuchasSalesforce,HubSpot,orZohoisaplus.
• Immediateavailabilitywillbegivenpriority.

WhatWeOffer:

• Immediateonboardingforshortlistedcandidates.
• Fixedsalaryupto₹5LPA+performance-basedincentives.
• Fast-trackgrowthopportunities(TeamLeadroles).
• Supportive,growth-focusedworkenvironment.
• Skilldevelopmentthroughstructuredtrainingprograms.

Ifyou’rereadytostartrightawayandgrowyourcareerinahigh-energyenvironment,we’dlovetohearfromyou!Applynowforimmediateconsideration.