Customer Support Officer - Bengali , Marathi , HINDI , Bhojpuri

Federal Soft Systems; Hyderabad; On-site; INR 279,000 - 469,000; Full time

Job summary

Federal Soft Systems Inc in Hyderabad is seeking a multilingual customer support executive to handle inquiries via phone and email in Bhojpuri, Hindi, Marathi, Malayalam, and Bengali.

You will resolve issues, document interactions, and escalate complex cases while maintaining knowledge of products and services; strong communication and interpersonal skills are essential.

Responsibilities

• Handle customer inquiries via phone and email in Bhojpuri , Hindi , Marathi , Benagli , Malayalam.
• Resolve issues and provide accurate information.
• Document interactions and elevate complex issues as needed.
• Maintain knowledge of company products and services

Skills

Hindi

Bhojpuri

Marathi

Malayalam

Bengali

Job description

Role & responsibilities

• Handle customer inquiries via phone and email in Bhojpuri , Hindi , Marathi , Benagli , Malayalam.
• Resolve issues and provide accurate information.
• Document interactions and elevate complex issues as needed.
• Maintain knowledge of company products and services

A) Behavioural Traits (Examples) - Customer Responsiveness - Energetic - Self Driven B] Functional Traits:(Examples) - Process Management - Excellent communication skills / Interpersonal skills - Analytical skills

We are looking who can speak Lanaguages : HINDI , BHOJPURI , MARATHI , MALAYALAM , BENGALI