Regional Language Voice Process Executive

Integrated Kayakalp Global; Faridabad District; On-site; INR 167,000 - 234,000; Full time

Job summary

Integrated Kayakalp Global is hiring for a Voice Process role in Haryana, Faridabad District. The candidate will handle inbound and outbound calls, assist customers with queries, and maintain records to ensure satisfaction. Freshers and experienced applicants are welcome.

Fluency in Marathi, Gujarati, or Bengali is required, with basic Hindi communication. Strong listening and communication skills are essential for success in this role.

Qualifications

• Fluency in Marathi, Gujarati, or Bengali.
• Basic Hindi communication skills.
• Good listening and communication skills.
• Freshers and experienced candidates can apply.

Responsibilities

• Handle inbound and outbound customer calls.
• Assist customers with queries and provide relevant information.
• Maintain call records and ensure customer satisfaction.
• Follow up with customers and coordinate with the internal team.

Skills

Marathi fluency

Gujarati fluency

Bengali fluency

Hindi basics

Listening and communication

Job description

We are hiring candidates for a Voice Process role who are fluent in any one of the following regional languages: Marathi, Gujarati, or Bengali.

Key Responsibilities:

• Handle inbound and outbound customer calls.
• Assist customers with queries and provide relevant information.
• Maintain call records and ensure customer satisfaction.
• Follow up with customers and coordinate with the internal team.

Requirements:

• Fluency in Marathi, Gujarati, or Bengali.
• Basic Hindi communication skills.
• Good listening and communication skills.
• Freshers and experienced candidates can apply.