Customer Support Executive

Ascent E Digit Solutions; Chennai; Presencial; INR 180 000 - 240 000; Tempo integral

Resumo da oferta

Ascent E Digit Solutions in Chennai is seeking a Customer Support Executive with strong communication skills to handle customer calls, resolve queries, and maintain records to ensure high customer satisfaction. The role emphasizes clear Hindi and English communication and timely, professional service.

Freshers and experienced candidates are welcome. Basic computer knowledge is required to navigate CRM systems and documentation, with a focus on accuracy and customer-centric service delivery.

Qualificações

• Fluency in Hindi is preferable.
• Good communication and interpersonal skills.
• Basic computer knowledge.
• Freshers and experienced candidates can apply.

Responsabilidades

• Handle inbound and outbound customer calls.
• Resolve customer queries and complaints professionally.
• Communicate effectively in Hindi and English.
• Maintain customer details and call records.
• Provide timely support and ensure customer satisfaction.

Conhecimentos

Communication skills

Hindi language

English language

Ferramentas

Computer basics

Descrição da oferta de emprego

Job Description:

We are looking for a Customer Support Executive with good communication skills. The candidate will be responsible for handling customer calls, resolving queries, providing accurate information, maintaining customer records, and ensuring customer satisfaction.

Responsibilities:

• Handle inbound and outbound customer calls.


• Resolve customer queries and complaints professionally.


• Communicate effectively in Hindi and English.


• Maintain customer details and call records.


• Provide timely support and ensure customer satisfaction.

Requirements:

• Fluency in Hindi is preferable.


• Good communication and interpersonal skills.


• Basic computer knowledge.


• Freshers and experienced candidates can apply.