Customer Support Executive ( International )

Redant Staffing; Dadri; On-site; INR 180,000 - 300,000; Full time

Benefits offered by this job

Attractive Incentives

2 ways cab facility

Job summary

Redant Staffing in India is seeking a customer service professional to handle inbound and outbound voice interactions, ensuring quality service in a fast-paced environment.

You will resolve queries and technical issues within defined timelines, rely on strong English communication, and contribute to high customer satisfaction while adhering to process standards.

Qualifications

• Excellent verbal communication skills in English.
• Strong customer service and problem-solving abilities.
• Ability to work in a fast-paced and high-pressure environment.

Responsibilities

• Handle inbound and outbound customer interactions through voice.
• Manage calls in high-paced semi technical environment while maintaining high service quality standards.
• Resolve customer queries, complaints, and technical issues within defined timelines.

Skills

English communication

Customer service

Problem-solving

Job description

Handle inbound and outbound customer interactions through voice Manage calls in high-paced semi technical environment while maintaining high service quality standards Resolve customer queries, complaints, and technical issues within defined timelines

Required Candidate profile

• Excellent verbal communication skills in English.
• Strong customer service and problem-solving abilities.
• Ability to work in a fast-paced and high-pressure environment.

Perks and benefits

• Attractive Incentives
• 2 ways cab facility