Walk-in | International Voice Process Executive

Dexelite Solutions Llp; Bengaluru; On-site; INR 167,000 - 335,000; Full time

Benefits offered by this job

Two-way cab facility

Job summary

Dexelite Solutions Llp in Bengaluru is hiring for Customer Support and Technical Support roles focusing on international voice processes. Freshers and experienced candidates are welcome; roles require handling inbound/outbound calls and providing effective solutions.

Candidates should have excellent English communication, be comfortable with 24/7 rotational shifts, and join within 0-15 days. Work from office with 5-day weeks and cab facility offered.

Qualifications

• PUC (+2) or any degree.
• Excellent English communication skills.
• Rotational shifts comfortable.
• Available to join within 0–15 days.
• Experience in Customer Support or Technical Support desired.

Responsibilities

• Handle calls from international customers.
• Understand customer queries and provide suitable solutions.
• Resolve customer concerns professionally.
• For Technical Support, troubleshoot technical issues and guide customers with solutions.
• Maintain good customer service and follow company processes.

Skills

Customer communication

English proficiency

Education

PUC (+2) or any Degree

Job description

Job: Customer Support / Technical Support Executive International Voice Process

Job Type Title: Full-Time | Work from Office

Job Location: Bangalore

Job Description

We are hiring Fresher and experienced candidates for Customer Support and Technical Support roles in an International and Domestic Voice Process.

Responsibilities

• Handle calls from international customers.
• Understand customer queries and provide suitable solutions.
• Resolve customer concerns professionally.
• For Technical Support, troubleshoot technical issues and guide customers with solutions.
• Maintain good customer service and follow company processes.

Eligibility

• PUC (+2) or any Degree.
• Excellent English communication skills.
• Candidates should be comfortable with rotational shifts.
• Candidates should be available to join as per the hiring requirement.
• Candidates with experience in Customer Support or Technical Support can apply.
• Candidates who can join within 0-15 days are preferred.

Work Details

• 5 days working.
• 24/7 rotational shifts.
• Rotational week off.
• Work from Office.
• Two-way cab facility.