Customer Support Executive ( International )

Redant Staffing

Hyderabad

On-site

INR 300,000 - 450,000

Full time

4 days ago
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Benefits offered by this job

CAB FACILITY
INCENTIVES

Job summary

Redant Staffing in Hyderabad is looking for a customer support specialist to handle UK customer queries via calls and provide timely resolutions. You will maintain professionalism and follow quality guidelines to uphold customer satisfaction.

The role requires strong spoken English with a neutral accent, good listening, and problem-solving skills. You will work as part of a reliable team and may use computer-based tools to manage interactions efficiently.

Qualifications

  • Strong spoken English with neutral accent, customer handling skills, active listening, problem-solving mindset, and ability to manage calls.
  • Adaptable, reliable team player with good computer skills.

Responsibilities

  • Handle customer queries via calls
  • Provide accurate and timely resolutions to customer concerns
  • Maintain a high level of professionalism and customer satisfaction
  • Follow standard operating procedures and quality guidelines
  • Handle UK customers

Skills

Strong spoken English
Customer handling skills
Active listening
Problem-solving mindset
Ability to manage calls
Adaptable
Reliable team player
Good computer skills

Job description

  • Handle customer queries via calls
  • Provide accurate and timely resolutions to customer concerns
  • Maintain a high level of professionalism and customer satisfaction
  • Follow standard operating procedures and quality guidelines
  • Handle UK customers.
Required Candidate profile
  • Strong spoken English with neutral accent,customer handling skills, active listening, problem-solving mindset, and ability to manage calls
  • adaptable, & reliable team player with good computer skills
Perks and benefits
  • CAB FACILITY
  • INCENTIVES
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