Customer Care Executive

Tech Mahindra; Dadri; On-site; INR 279,000 - 390,600; Full time

Benefits offered by this job

Both side cabs

Incentives

Job summary

Tech Mahindra is looking for a customer service representative located in Dadri, Uttar Pradesh. The role involves resolving international customer queries over calls and addressing billing issues.

The ideal candidate should have at least 1 year of international BPO experience and be comfortable with rotational and night shifts. Perks include both-side cabs and incentives.

Qualifications

• At least 1 year international BPO experience in calls process.
• Comfortable with rotational and night shifts.

Responsibilities

• Resolve international customer queries over calls.
• Interact with customers for resolving billing issues.
• Identify and assess customer needs to achieve satisfaction.

Skills

Good English communication skills

Education

Minimum 12th Pass

Job description

Role & responsibilities

• Resolve international customer queries over calls
• Interact with customers for resolving billing issues
• Identify and assess customer needs to achieve satisfaction

Preferred candidate profile

• Should have at least 1 year international BPO experience in calls process
• Minimum 12th Pass
• Be comfortable with rotational and night shifts
• Good English communication skills

Perks and benefits

• Both side cabs
• Incentives

Contact: Sania

Call OR WhatsApp [phone]

Email – [e-mail]