Customer Care Executive and Specialist

WSNE Consulting Pvt. Ltd.

New Delhi, Gurugram District

On-site

INR 201,000 - 368,000

Full time

5 days ago
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Benefits offered by this job

Cab facility
5 days working
Rotational week off

Job summary

WSNE Consulting Pvt. Ltd. invites enthusiastic individuals to join our International Voice Process. Both freshers and experienced candidates are welcomed.

The role involves handling calls from global customers (US/UK/UAE, etc.) and resolving queries with strong verbal communication. Candidates with basic technical knowledge may apply for semi-technical processes. A minimum of 1 year BPO experience is preferred; 5 days working with 2 rotational week offs and cab facility are part of the package.

Qualifications

  • Must have excellent communication skills.
  • Freshers and experienced candidates welcome.
  • Minimum 1 year BPO experience required.

Responsibilities

  • Handle calls from customers worldwide (US/UK/UAE, etc.) and resolve queries.
  • Demonstrate strong verbal communication and presence of mind.
  • Possibility to work in semi-technical process if applicable.

Skills

Communication skills
Verbal communication
Customer handling
BPO experience

Education

Undergraduate/Graduate

Job description

Job Description


We are looking for enthusiastic and customer-centric individuals to join our International Voice Process. Both freshers and experienced candidates are encouraged to apply.


Role & responsibilities


Candidates must have excellent communication skills and ability to work 24*7 shifts,


Handle calls from Customers over the globe US/UK/UAE/ etc and resolve their queries and concerns.


Candidates with good presence of mind and strong verbal communication are preferred


Candidates with basic Technical knowledge can apply for Semi Technical process


Preferred candidate profile


Undergraduate / Graduate Freshers / Experienced candidates with excellent communication skills may apply,


Minimum 1 year BPO experience required


Salary 18-33k in hand, Decent hike on last drawn salary depending on rounds of interviews


Lucrative Incentives


5 days working 2 rotational week off


Rotational shifts


Cab facility


Job Location : Gurugram

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