Customer Support Executive

Hirealize Consultants; Kolkata District; On-site; INR 180,000 - 320,000; Full time

Job summary

Hirealize Consultants in Kolkata is seeking a results-driven Sales Executive to drive outbound campaigns, qualify leads, and suggest suitable products to meet customer needs. You will upsell and cross-sell to maximize revenue, resolve queries, and maintain strong relationships through excellent verbal communication in English, Hindi, and Bengali.

The role requires strong negotiation skills and a customer-focused mindset, with local language proficiency and the ability to work in a fast-paced

Qualifications

• Excellent verbal communication and interpersonal skills.
• Strong sales, negotiation, and persuasion abilities.
• Language - English, Hindi, Bengali.

Responsibilities

• Make outbound calls to existing and potential customers.
• Understand customer requirements and recommend suitable products or services.
• Upsell and cross-sell products to maximize revenue opportunities.
• Resolve customer queries, complaints, and concern

Skills

Excellent verbal communication

Interpersonal skills

Sales

Negotiation

Persuasion

Job description

• Make outbound calls to existing and potential customers.
• Understand customer requirements and recommend suitable products or services.
• Upsell and cross-sell products to maximize revenue opportunities.
• Resolve customer queries, complaints, and concern

Required Candidate profile

• Excellent verbal communication and interpersonal skills.
• Strong sales, negotiation, and persuasion abilities.
• Language - English, Hindi, Bengali