Customer Support Executive

Sarnwhym Global Service; Chennai District; On-site; INR 167,000 - 279,000; Full time

Job summary

Sarnwhym Global Service in Chennai invites applications for a telecalling role. You will handle inbound and outbound calls, resolve service queries, generate leads, explain products, and close sales.

The position requires fluent English, strong communication, CRM practical knowledge, and a target-driven, customer-focused attitude to meet monthly targets and coordinate with internal teams.

Qualifications

• 3+ years of experience in telecalling (service or sales).
• Fluent in English (spoken and written).
• Strong communication and customer-handling skills.

Responsibilities

• Handle inbound/outbound customer calls and resolve service queries.
• Generate leads, explain products and close sales.
• Follow up with customers and update CRM records.
• Coordinate with internal teams to achieve monthly targets.

Skills

Telecalling

English Fluency

Customer Handling

CRM Basics

Communication

Tools

CRM

Job description

Handle inbound/outbound customer calls, resolve service queries, generate leads, explain products, close sales, follow up customers, update CRM records, achieve monthly targets coordinate with internal teams

Openings: English–5, Bengali–1, Thai–1.

Required Candidate profile

• Minimum 3 years of experience in telecalling (service or sales)
• Fluent in English
• Good communication customer-handling skills
• Basic compute CRM knowledge
• Target driven & customer-focused attitude