Customer Support Executive

Square Business Services Pvt Ltd; Hyderabad; On-site; INR 154,000 - 188,000; Full time

Benefits offered by this job

Walk-in drives

Training and growth

No night shifts for women

Job summary

Square Business Services Pvt. Ltd. in Begumpet, Hyderabad, invites applications for a Customer Support Executive (Voice Process).

This on-site, full-time role offers a competitive salary of 1,71,000 INR per annum and opportunities for training and growth. Fresh graduates are welcome, with English and Hindi communication skills required. Day shifts available for female employees; walk-in drives are conducted.

Qualifications

• Graduate in any stream (pursuing candidates not eligible).
• Freshers are welcome.
• Good communication skills in English and Hindi.
• Willingness to work in rotational shifts (day shifts for female employees).

Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries effectively and efficiently.
• Maintain accurate records of customer interactions.
• Deliver professional communication and ensure customer satisfaction.
• Work closely with the team to achieve process targets.

Skills

English communication

Hindi communication

Education

Graduate (any stream)

Job description

Job Description Customer Support Executive (Voice Process)

Company: Square Business Services Pvt. Ltd.

Location: Begumpet, Hyderabad

Job Type: Full-time | On-site Salary: 1,71,000 Per Annum

About Square Business Services

Square Business Services is a growing BPO organization committed to delivering excellent customer experiences. We provide career opportunities for fresh graduates looking to build their skills in the customer support domain.

Role Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries effectively and efficiently.
• Maintain accurate records of customer interactions.
• Deliver professional communication and ensure customer satisfaction.
• Work closely with the team to achieve process targets.

Eligibility Criteria

• Qualification: Graduate in any stream (pursuing candidates not eligible).
• Freshers are welcome.
• Good communication skills in English Hindi.
• Willingness to work in rotational shifts (only day shifts for female employees).

What We Offer

• Salary: 1,71,000 Per Annum .
• Spot offers through walk-in drives.
• Training and career growth opportunities.
• Safe work environment with no night shifts for female employees.