Customer service support

M Square Business; Hyderabad; On-site; INR 126,945 - 152,055; Full time

Benefits offered by this job

Training and career growth opportunities

Safe work environment with no night shifts for female employees

Spot offers through walk-in drives

Job summary

M Square Business is seeking a Customer Support Executive for their office in Hyderabad. This full-time, on-site position is ideal for fresh graduates who possess good communication skills in English and Hindi. Responsibilities include handling customer calls, resolving queries, and maintaining interaction records.

We offer a salary of 12,500/month, training opportunities, and a supportive work environment with no night shifts for female employees.

Qualifications

• Fresh graduates are welcome.
• Willingness to work in rotational shifts (only day shifts for female employees).

Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries effectively and efficiently.
• Maintain accurate records of customer interactions.
• Deliver professional communication and ensure customer satisfaction.
• Work closely with the team to achieve process targets.

Skills

Good communication skills in English

Good communication skills in Hindi

Education

Graduate in any stream

Job description

Job Description

Customer Support Executive (Voice Process)

Company: Square Business Services Pvt. Ltd.

Location: Begumpet, Hyderabad

Job Type: Full-time | On-site

Salary: 12,500 per month

About Square Business Services

Square Business Services is a growing BPO organization committed to delivering excellent customer experiences. We provide career opportunities for fresh graduates looking to build their skills in the customer support domain.

Role & Responsibilities

• Handle inbound and outbound customer calls.
• Resolve customer queries effectively and efficiently.
• Maintain accurate records of customer interactions.
• Deliver professional communication and ensure customer satisfaction.
• Work closely with the team to achieve process targets.

Eligibility Criteria

• Qualification: Graduate in any stream (pursuing candidates not eligible).
• Freshers are welcome.
• Good communication skills in English & Hindi.
• Willingness to work in rotational shifts (only day shifts for female employees).

What We Offer

• Salary: 12,500/month.
• Spot offers through walk-in drives.
• Training and career growth opportunities.
• Safe work environment with no night shifts for female employees.

Work Location

Square Business Services Pvt. Ltd., Floor 6, White House Block 3, Near Lifestyle, Begumpet, Hyderaba