Customer Care Executive

TechBeLearn; Bengaluru; On-site; INR 234,000 - 279,000; Full time

Job summary

TechBeLearn in Bangalore is seeking a Customer Service Executive (Voice Process) to handle inbound calls and resolve customer queries with professionalism. The role requires clear English communication and a customer-first mindset.

Graduates or undergraduates may apply, freshers or experienced candidates are welcome, and willingness to work in 24/7 rotational shifts is required. This is a full-time, work-from-office position with five-day weeks.

Qualifications

• Graduates and undergraduates can apply.
• Freshers and experienced candidates are eligible.
• Good English communication skills are mandatory.
• Candidates should be comfortable working in rotational shifts.
• Immediate joiners preferred.

Responsibilities

• Handle customer queries over inbound voice calls.
• Assist customers with their questions, concerns, and service-related issues.
• Provide accurate information and effective solutions.
• Maintain professional communication and ensure customer satisfaction.
• Handle customer complaints politely and efficiently.
• Follow company policies and quality standards.
• Achieve daily performance and productivity targets.

Skills

Good English communication skills

Job description

Job Description Customer Service Executive (Voice Process)

Location: Bangalore
Job Type: Full-Time | Work From Office

Job Overview

We are hiring Customer Service Executives for an international voice process. Candidates should have good English communication skills and the ability to handle customer queries professionally.

Roles & Responsibilities

• Handle customer queries over inbound voice calls.
• Assist customers with their questions, concerns, and service-related issues.
• Provide accurate information and effective solutions.
• Maintain professional communication and ensure customer satisfaction.
• Handle customer complaints politely and efficiently.
• Follow company policies and quality standards.
• Achieve daily performance and productivity targets.

Eligibility Criteria

• Graduates and undergraduates both can apply.
• Freshers and experienced candidates are eligible.
• Good English communication skills are mandatory.
• Candidates should be comfortable working in rotational shifts.
• Immediate joiners preferred.

Salary

• Freshers: 21,000 25,000 in-hand.
• Experienced: 21,000 - 25,000 in-hand.

Shift Details

• 24/7 rotational shifts.
• Work from office.
• 5 days working.

Job Locations

• Sattva - Mysore Road
• Pritech Park SEZ - Bellandur
• Bhartiya City - Kannuru

Industry: BPO / Call Centre
Functional Area: Customer Service / Voice Process
Role: Customer Support Executive