Customer Support Executive

Catalyst Hiring Solutions; Gurugram District; On-site; INR 250,000 - 420,000; Full time

Benefits offered by this job

Office cab/shuttle

Health insurance

Annual bonus

Provident fund

Travel allowance

Job summary

Catalyst Hiring Solutions in Haryana, Gurugram invites applications for a Customer Support Executive to handle inbound and outbound calls, resolve queries, and provide accurate information with a focus on customer satisfaction.

You will maintain records, follow scripts and processes, and work towards daily targets while communicating effectively in Hindi and English. This role offers growth opportunities within a supportive team and exposure to a fast-paced customer service environment.

Qualifications

• Experience in handling customer calls and queries.
• Strong communication in Hindi and English.
• Ability to meet daily targets.

Responsibilities

• Handle inbound/outbound customer calls and resolve queries.
• Maintain records and follow scripts/processes to ensure quality service.
• Aim to meet daily targets and achieve high customer satisfaction.

Skills

Customer service

Bilingual Hindi/English

Education

UG: Any Graduate

Job description

Responsibilities

Handle inbound/outbound customer calls, resolve queries, provide accurate information, and ensure high customer satisfaction. Maintain records, follow scripts/processes, and meet daily targets. Good communication in Hindi & English required.

Perks and benefits

• Office cab/shuttle
• Health insurance
• Annual bonus
• Provident fund
• Travel allowance

Role Category

Customer Success, Service & Operations - Other

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills