Customer Support Executive

Spanvix Hr Solutions; Gurugram District; On-site; INR 201,000 - 335,000; Full time

Benefits offered by this job

Competitive salary package

Professional work environment

Training and development opportunities

Career growth opportunities

Incentives (if applicable)

Cab facilities (if provided by the EMP

Job summary

Spanvix Hr Solutions in Gurugram invites applications for a customer support role. You will handle queries via calls, emails or chat, provide accurate information, and maintain professional communication with customers.

The position welcomes freshers and experienced candidates, requires good communication and basic computer skills, and offers a competitive salary, a professional work environment, and opportunities for training, development and career growth.

Qualifications

• Graduate or undergraduate education (as per role).
• Excellent communication skills.
• Basic computer knowledge.
• Freshers and experienced candidates can apply.
• Ability to work in a team.
• Willingness to work in rotational shifts (if applicable).

Responsibilities

• Handle customer queries through calls, emails or chat.
• Provide accurate information and resolve customer issues.
• Maintain professional communication with customers.
• Achieve daily targets and maintain quality standards.
• Follow company policies and operational guidelines.

Skills

Excellent communication

Basic computer knowledge

Team player

Freshers welcome

Education

Graduate / Undergraduate

Job description

Role & responsibilities

• Handle customer queries through calls, emails or chat.
• Provide accurate information and resolve customer issues.
• Maintain professional communication with customers.
• Achieve daily targets and maintain quality standards.
• Follow company policies and operational guidelines.

Preferred candidate profile

• Minimum qualification: Graduate / Undergraduate (as per role).
• Excellent communication skills.
• Basic computer knowledge.
• Freshers and experienced candidates can apply (as per requirement).
• Ability to work in a team.
• Willingness to work in rotational shifts (if applicable).

Perks and benefits

• Competitive salary package.
• Professional work environment.
• Training and development opportunities.
• Career growth opportunities.
• Incentives (if applicable).
• Cab facilities (if provided by the employer).