Customer Support Executive

N Human Resources & Management Systems; Bengaluru Urban; Sur place; INR 280 000 - 420 000; Plein temps

Résumé du poste

N Human Resources & Management Systems is seeking a Customer Support Executive to assist customers in Bangalore South with queries and product guidance. You will handle inquiries via phone, email, or chat, document interactions, and strive for timely resolution to ensure a smooth customer experience.

The role emphasizes clear communication, professional conduct, and the ability to escalate complex issues when required, contributing to satisfaction and efficient support operations.

Qualifications

• Strong communication and problem-solving skills.
• Basic computer knowledge required.
• Ability to handle customer interactions professionally.

Responsabilités

• Respond to customer queries via phone, email, or chat
• Provide product guidance and resolve basic issues
• Escalate complex issues to the technical team
• Maintain customer records and support tickets
• Ensure timely resolution and customer satisfaction

Connaissances

Good communication

Problem solving

Basic computer skills

Customer interaction

Description du poste

N Human Resources & Management Systems | Full time

Customer Support Executive

Bangalore South, India | Posted on 03/11/2026

We are looking for a Customer Support Executive to handle customer queries, provide product support, and ensure a smooth customer experience.

Key Responsibilities:

• Respond to customer queries via phone, email, or chat
• Provide product guidance and resolve basic issues
• Escalate complex issues to the technical team
• Maintain customer records and support tickets
• Ensure timely resolution and customer satisfaction

Requirements

Skills Required:

• Good communication and problem-solving skills
• Basic computer knowledge
• Ability to handle customer interactions professionally