CUSTOMER CARE EXECUTIVE

N Human Resources & Management Systems; Bengaluru Urban; On-site; INR 240,000 - 360,000; Full time

Job summary

N Human Resources & Management Systems in Bangalore South is seeking a Customer Care Executive to handle inquiries and provide product support for automotive SaaS solutions. You will document interactions in CRM and coordinate with sales and technical teams to ensure a seamless customer experience.

The role requires excellent communication, a customer-centric mindset, and a basic understanding of SaaS products. This is a full-time position located in Bangalore South, India.

Qualifications

• Excellent communication skills (written and verbal).
• Customer-centric approach with problem-solving abilities.
• Basic understanding of SaaS products (preferred).

Responsibilities

• Handle customer inquiries and provide product support for automotive SaaS solutions.
• Resolve customer issues and elevate technical problems to appropriate teams.
• Maintain customer satisfaction through timely and effective communication.
• Document customer interactions and feedback in CRM systems.
• Coordinate with sales and technical teams for seamless customer experience.

Skills

Communication

Customer focus

SaaS basics

Job description

N Human Resources & Management Systems | Full time

CUSTOMER CARE EXECUTIVE

Bangalore South, India | Posted on 02/12/2026

• Handle customer inquiries and provide product support for automotive SaaS solutions
  
• Resolve customer issues and elevate technical problems to appropriate teams
  
• Maintain customer satisfaction through timely and effective communication
  
• Document customer interactions and feedback in CRM systems
  
• Coordinate with sales and technical teams for seamless customer experience
  

Requirements

• Excellent communication skills (written and verbal)
  
• Customer-centric approach with problem-solving abilities
  
• Basic understanding of SaaS products (preferred)