Customer Support Executive

Sayyam Investments Pvt. Ltd.; Bengaluru; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Competitive Salary

Attractive Incentives

Friendly Work Environment

Job summary

Sayyam Investments Pvt. Ltd. is looking for enthusiastic Customer Support Executives to join their team in Bangalore. The candidates should possess strong communication skills in Telugu and Tamil, along with basic English to provide exceptional customer service and resolve queries efficiently.

The role involves handling customer calls, resolving queries, and maintaining positive relationships with customers. Freshers are encouraged to apply, making this an excellent opportunity for new talent.

Qualifications

• Excellent communication skills in Telugu and Tamil.
• Basic English communication skills preferred.
• Basic computer knowledge and typing skills.

Responsibilities

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries and provide accurate information.
• Build and maintain positive relationships with customers.
• Record customer interactions and update system records accurately.
• Escalate complex issues to the concerned team when required.
• Ensure high levels of customer satisfaction through quality service.
• Achieve daily productivity and quality targets.

Skills

Communication in Telugu

Communication in Tamil

Basic English

Problem-solving

Computer knowledge

Job description

Bangalore | Freshers & Experienced (0–2 Years)

Job Description – Customer Support Executive

Job Summary

We are looking for enthusiastic and customer-focused Customer Support Executives to join ourteam. The ideal candidate should possess excellent communication skills in Telugu and Tamil,along with basic English, to provide exceptional customer service and resolve customer queriesefficiently.

Key Responsibilities

• Handle inbound and outbound customer calls professionally.
• Resolve customer queries and provide accurate information.
• Build and maintain positive relationships with customers.
• Record customer interactions and update system records accurately.
• Escalate complex issues to the concerned team when required.
• Ensure high levels of customer satisfaction through quality service.
• Achieve daily productivity and quality targets.
• Freshers are encouraged to apply.
• Good communication skills in Telugu & Tamil are mandatory.
• Basic English communication is preferred.
• Basic computer knowledge and typing skills.
• Positive attitude with strong problem-solving abilities.
• Willingness to work from the Bangalore office.

What We Offer

• Competitive Salary + Attractive Incentives
• Friendly and Professional Work Environment