Customer Support Associate | International

Impetus Career Consultants; Ahmedabad District; On-site; INR 240,000 - 360,000; Full time

Job summary

Impetus Career Consultants invites applications for a Customer Support Associate - International Voice based in Gujarat. The role targets fresh to 2 years of experience in handling international voice processes.

You will manage customer queries, provide support across time zones, and thrive in a fast-paced environment with rotating shifts.

Good communication skills and a learning mindset are essential.

Qualifications

• Experience in International Voice Process is mandatory.
• Relevant experience in customer service / customer support.
• Strong ability to handle international calls daily.
• Comfortable working in high-pressure environments.
• Willingness to work in flexible/rotational shifts.
• Strong adaptability and learning mindset.

Responsibilities

• Handle international voice calls and provide customer support.
• Maintain professional communication with customers.
• Adapt to flexible/rotational shifts to meet business needs.

Skills

International Voice

Customer Service

Job description

Customer Support Associate - International Voice

Experience: 0-2 years in International Voice Process

Interview:

Key Requirements

• Experience in International Voice Process is mandatory.
• Relevant experience in customer service / customer support.
• Strong ability to handle International calls on a daily basis.
• Comfortable working in high-pressure and stressful environments.
• Willingness to work in flexible shifts, including rotational shifts.
• Strong adaptability and learning mindset.