Customer Support - International Voice - BPO

Movate Technologies; Thiruvallur District; Sur place; INR 250 000 - 400 000; Plein temps

Résumé du poste

Movate Technologies in India seeks a candidate for an International Voice Process role with at least 6 months of experience and a strong customer support background.

The role requires excellent English communication, strong analytical and customer handling skills, and involves delivering support via phone, email, and text with a rotational shift. Candidates will resolve issues professionally and empathetically, and monitor deliveries to address exceptions promptly.

Qualifications

• 6 months of experience in International Voice Process.
• Customer Support experience is mandatory.
• Excellent verbal communication skills in English.
• Strong analytical and customer handling skills.

Responsabilités

• Deliver customer support via phone, email, and text.
• Resolve customer issues with professionalism and empathy.
• Monitor deliveries and handle exceptions proactively.

Connaissances

Customer Support

Verbal English Communication

Analytical Skills

Customer Handling

Description du poste

Eligibility

• Minimum 6 months of experience into International Voice Process.
• Customer Support experience is mandatory.
• Excellent verbal communication skills in English.
• Strong analytical, and customer handling skills.

Key Responsibilities

• Deliver customer support via phone, email, and text.
• Resolve customer issues with professionalism and empathy.
• Monitored deliveries and handle exceptions proactively.

Shift : Rotational shift