Customer Support - International Voice

Movate Technologies; Thiruvallur District; On-site; INR 212,000 - 290,000; Full time

Job summary

Movate Technologies is hiring for an International Voice Process role in Tamil Nadu, India. The candidate will provide customer support across phone, email, and text, addressing inquiries with empathy and professionalism.

Ideal candidates have at least 6 months in voice processes, strong English communication, and good analytical and customer handling skills. Rotational shifts are part of the schedule, offering exposure to diverse customer interactions.

Qualifications

• Minimum 6 months experience in International Voice Process.
• Customer Support experience is mandatory.
• Excellent verbal communication skills in English.

Responsibilities

• Deliver customer support via phone, email, and text.
• Resolve customer issues with professionalism and empathy.
• Monitored deliveries and handle exceptions proactively.

Skills

Verbal communication

English proficiency

Analytical skills

Customer handling

Phone support

Job description

Eligibility:

• Minimum 6 months of experience into International Voice Process.
• Customer Support experience is mandatory.
• Excellent verbal communication skills in English.
• Strong analytical, and customer handling skills.

Key Responsibilities:

• Deliver customer support via phone, email, and text.
• Resolve customer issues with professionalism and empathy.
• Monitored deliveries and handle exceptions proactively.

Shift: Rotational shift