Customer Service Sales Executive

Tata Capital Finance Ltd; Karnataka; On-site; INR 300,000 - 500,000; Full time

Job summary

Tata Capital Finance Ltd in Karnataka is seeking a graduate to drive customer service and sales initiatives, focusing on financial inclusion and housing opportunities. The role involves identifying prospective areas, screening segments, and promoting the TCFSL brand while maintaining strong client relationships.

The position emphasizes meeting targets, ensuring disbursement, and complying with RBI/audit regulations through proactive customer engagement and cross-selling across multiple products.

Qualifications

• Graduate in any discipline.

Responsibilities

• Achieve business targets as laid down by acquiring new client relationships and maintaining them.
• Identify target areas for prospective business.
• Pre-screen customer segments as per the organization norms.
• Ensure the number of log in along with disbursement.
• Ensure high customer satisfaction level by proactively understanding customer needs and cross-sell multiple products as per the requirements.
• Execute sales promotion activities to build customer interest in the TCFSL brand.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels.
• Ensure compliance to all Audit / RBI regulations.

Skills

Customer service

Sales

Cross-selling

Education

Graduate in any discipline

Job description

Customer Service - Sales - Financial Inclusion - Housing - EM - Sales - Mundargi - Shri Complex - J Grade Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.