Customer Service and Sales Executive

Tata Capital Finance Ltd; Kamrup Metropolitan; On-site; INR 180,000 - 360,000; Full time

Job summary

Tata Capital Finance Ltd invites applications for a Customer Service - Sales - Housing role based in Guwahati. Graduation in any discipline is required; the role focuses on acquiring and maintaining client relationships to meet housing sales targets.

Responsibilities include identifying target areas, pre-screening segments, cross-selling products, promoting the TCFSL brand, and ensuring RBI compliance through proper processes and vendor management.

Qualifications

• Graduate in any discipline.
• Experience in customer service or sales is a plus.
• Willingness to work in Guwahati, Assam.

Responsibilities

• Identify target areas for prospective business.
• Pre-screen customer segments as per the organization norms.
• Ensure the number of login along with disbursement.
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements.
• Execute sales promotion activities to build customer interest in the TCFSL brand.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels.
• Ensure compliance to all Audit / RBI regulations.

Education

Graduate in any discipline

Job description

Customer Service - Sales - Housing - EM - AHF - Sales - Guwahati - Royal Arcade - CRE - BM - RSM

Achieving business targets as laid down by acquiring new client relationships and maintaining them.

Graduate in any discipline

• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.