Customer Service and Sales Executive

Tata Capital Finance Ltd; Chitradurga District; On-site; INR 320,000 - 460,000; Full time

Job summary

Tata Capital Finance Ltd invites applications for a Customer Service - Sales - Housing role in Chitradurga. The incumbent will identify target areas, pre-screen customer segments, facilitate login and disbursement processes, and cross-sell multiple products while ensuring high customer satisfaction.

Additionally, the role involves executing sales promotions, building strong vendor and distribution networks, and ensuring compliance with RBI regulations to safeguard brand integrity.

Qualifications

• Graduate in any discipline.
• Identify target areas for prospective business.
• Pre-screen customer segments as per the organization norms.
• Ensure the number of log in along with disbursement.
• Ensure high customer satisfaction level by proactively understanding customer needs and cross-sell multiple products as per the requirements.
• Execute sales promotion activities to build customer interest in the TCFSL brand.
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels.
• Ensure compliance to all Audit / RBI regulations.

Responsibilities

• Identify target areas for prospective business.
• Pre-screen customer segments as per the organization norms.
• Ensure the number of login along with disbursement.
• Cross-sell multiple products as per customer needs.
• Promote TCFSL brand and sales promotions.
• Build and maintain client relationships and brand identification.
• Develop vendor empanelment and relationships with new vendors.
• Develop strong distribution channels.
• Ensure compliance with Audit/RBI regulations.

Skills

Prospecting

Education

Graduate in any discipline

Job description

Customer Service - Sales - Housing - EM - Chitradurga - MSD Complex - J Grades

• Graduate in any discipline
• Identify target areas for prospective business
• Pre-screen customer segments as per the organization norms
• Ensure the number of log in along with disbursement
• Ensure high customer satisfaction level by proactively understanding customer needs and cross- sell multiple products as per the requirements
• Execute sales promotion activities to build customer interest in the TCFSL brand
• Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
• Ensure vendor empanelment and develop relationships with new vendors.
• Develop strong distribution channels
• Ensure compliance to all Audit / RBI regulations.